Staff Software Engineer | AI

8am

3h•$150,000 - $190,000

About The Position

8am is seeking a Staff-level Engineer to join its team of AI engineers and deliver AI features across the company’s product suite. The role focuses on designing and building AI-powered capabilities that improve customer experiences, expand product functionality, and strengthen the platform. The engineer will collaborate with engineering, product, data science, data, and cloud operations teams to bring AI solutions into production and ensure they deliver meaningful business and customer outcomes. The position involves translating business problems into AI-driven solutions, integrating AI features into existing products, preparing data for AI use, and building and evaluating AI services from prototypes through general availability. The engineer will write Python code to manipulate data, work with large language models, and assess performance, while developing infrastructure for reliable, scalable, and secure AI deployment. The role also includes deploying features, monitoring their impact, and continuously improving them. 8am describes itself as a professional business platform serving legal, accounting, and other client-focused professionals. Founded in 2005, the company reports that more than 250,000 professionals across the U.S. use its products.

Requirements

10+ years of professional software engineering experience, ideally in full-stack SaaS application development or backend development.
Proven track record of building and deploying production-ready AI/ML services at scale.
Hands-on experience with LLM frameworks, platforms, evaluations, and related tooling.
Strong Python or equivalent modern tech stack development skills and familiarity with data manipulation and evaluation workflows.
Experience building scalable data infrastructure and integrating models into broader SaaS systems.
Experience working in AWS cloud environments or equivalent, and with modern DevOps practices.
Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Responsibilities

Collaborate with product managers and stakeholders to translate business problems into AI-driven solutions.
Design, implement, and integrate AI features into existing 8am products.
Partner with the Data team to ensure data is collected, enriched, prepared, and staged for AI consumption and use.
Build and evaluate AI-powered services, from customer-facing prototypes through general availability.
Write high-quality Python code to manipulate data, interact with large language models, and assess performance.
Develop tools and infrastructure to support reliable, scalable, and secure AI deployment.
Work with the cloud operations team to deploy AI features, monitor their impact, and continuously improve them.

Benefits

Medical, dental, and vision insurance plans, including a 100% company-paid HDHP plan for employees.
Annual bonuses.
Equity options.
401(k) or RRSP in Canada, with a company match.
Flexible Time Off and paid holidays.
Parental leave program.
Wellness stipends, mental health support, and one-on-one nutrition coaching.
Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
Charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events.
Virtual and in-person team-building events, quarterly award recognition, and a peer-to-peer appreciation platform.