Staff, Software Engineer

Walmart•Sunnyvale, CA

2d•Onsite

About The Position

The Staff, Software Engineer plays a critical role in delivering scalable platform capabilities and driving the full software development lifecycle, including design, coding, testing, deployment, and maintenance. This position leads technical execution aligned with strategic roadmaps, applies cloud-native architecture principles, and integrates AI/ML components to enhance automation and product innovation. The role involves mentoring engineers, influencing architectural decisions, and collaborating across teams to solve complex problems using data-driven approaches. Commitment to engineering excellence, continuous improvement, and effective communication is essential to support business objectives and technical sustainability. The Global Seller Support team delivers scalable platform capabilities and innovative technical solutions to empower sellers worldwide. This team develops AI-powered platforms and intelligent automation that enhance Walmart Marketplace support experiences. Engineers address complex, large-scale challenges using cloud-native technologies, Generative AI, and modern software engineering practices. The team focuses on creating reliable, high-impact products that support one of the world’s largest eCommerce ecosystems, driving continuous improvement and technical excellence to meet evolving business and customer needs.

Requirements

10+ years of professional software engineering experience, with deep expertise in Java, Python, AI solutions, big data platforms, Azure Cosmos DB, and large-scale rack system development.
Extensive experience in platform engineering leadership, delivering scalable, cloud-native architectures and reusable tooling.
Proven ability to drive full software development lifecycle, including coding, testing, CI/CD deployment, and incident response.
Expertise in designing distributed systems optimized for real-time data processing and AI/ML integration.
Strong technical judgment with a focus on architectural decision-making and long-term system evolution.
Proficiency in AI agents, model-driven design, and cloud computing architecture.
Demonstrated leadership in mentoring engineers and fostering engineering excellence.
Effective collaboration and communication skills with cross-functional teams.
Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years’ experience in software engineering or related area.
6 years’ experience in software engineering or related area.

Nice To Haves

E-commerce domain experience strong preferred.
Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 2 years' experience in software engineering or related area.
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Define the technical strategy and architecture for large-scale Marketplace Support platforms.
Lead the design and implementation of AI/LLM-powered agentic workflows and intelligent automation.
Build resilient, scalable, and observable distributed systems handling millions of seller interactions.
Drive engineering excellence through architecture reviews, design standards, and technical mentorship.
Partner with Product, Data Science, and Operations to translate business problems into scalable platform capabilities.
Influence engineering roadmaps across multiple organizations and lead cross-functional technical initiatives.
Champion platform reliability, performance, security, and operational excellence.
Collaborate with stakeholders to translate business needs into actionable technical requirements and measurable success metrics.
Maintain architectural documentation and ensure quality, reliability, and alignment with long-term business goals.

Benefits

Incentive awards for performance
401(k) match
Stock purchase plan
Paid maternity and parental leave
PTO
Multiple health plans
Medical coverage
Vision coverage
Dental coverage
Company-paid life insurance
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Walmart-paid education benefit program (Live better U) for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.