Staff Software Engineer

Navient

1d

About The Position

As a Staff Software Engineer at Navient you’ll develop and execute on the technical strategy of an engineering team to revolutionize in-school consumer lending, automating the loan approval process and orchestrating the transfer of billions of dollars. In addition to the $10+ billion in loans originated, we build tools to maximize Navient’s growth while providing the best possible client experience. Our focus is on building an extensible, modern platform that allows us to move faster over time. This means a willingness to rethink domains from first principles and an ability to collaborate well across technical and non-technical teams.

Requirements

• Bachelor’s Degree- Computer Science or related fields of study. Additional equivalent experience above the required minimum may substitute
• 6+ years of professional software development experience, including leading the architecture, design, development, and deployment of large-scale systems
• Strong experience with relational databases (e.g., PostgreSQL)
• Hands-on experience with cloud-based infrastructure (AWS or comparable platforms)
• Experience working with containerized environments (e.g., Docker)

Nice To Haves

• Masters Degree in Computer Science or related fields of study
• Experience working in the Financial Tech industry
• Software design principles
• Secure coding principles
• Database queries / SQL
• Microservices
• Web Content Management
• Native application development using frameworks such as React
• Github & GitHub Actions
• Continuous Integration and Continuous Delivery services
• AWS Architecture & Services (ex: API Gateway)
• Marketing & Analytics Tools (Optimizely, Amplitude, Storyblok, GTM, Segment, Fullstory, etc.)

Responsibilities

• Build customer-facing software products and solutions using Node.js, TypeScript, React/Redux, Python, PostgreSQL, and Docker
• Write unit and integration tests using Javascript, Node.js, Mocha, Chai, Sinon, Sequelize
• Document technical designs using proven software design principles and diagrams (e.g. sequence diagram)
• Troubleshoot, identify, and fix defects through standard techniques such as debugging, profiling, logging, log analysis via Splunk, tracing reproduction steps, and using tools such as FullStory to replay user sessions
• Monitor deployment of code to Staging and, eventually, Production environments using GitHub Actions
• Integrate software products with tools for marketing, analytics, content management, tracking, etc
• Build & support API integrations with partners for tracking and updates
• Provide support for tagging and conversion tracking, SEO and pricing updates
• Support the creation and modification of landing pages via content management integration.
• Support testing of various personalization and optimization features within the product flow
• Drive the technical direction and strategy of the team
• Responsible for creating or facilitating the creation of Engineering Requirements Documents (ERDs)
• Optimize and standardize engineering processes and best practices
• Document, decompose, and size project stories into development tasks that yourself or other developers can take ownership of and code per the stated acceptance criteria
• Review and provide critical feedback on Product Requirements Documents (PRDs), Epics, and Stories
• Provide recommendations to Product Manager or Sr Engineering Manager/Director on alternative product or technical solutions that would optimize the proposed product feature in terms of speed of delivery, superior customer experience, and/or cost savings
• Participate and provide input to early product discovery, user research, and requirements definition
• Serve as a mentor to one or more Software Engineers
• Provide coding and architecture feedback to other engineers using Github or through pair programming
• Onboard new engineers to the team by sharing best practices and keeping team documentation (in Confluence or Github) up-to-date
• Participate in our devops culture and provide rotating on-call support for production application software system(s) that comprise Navient’s customer-facing and internal lending systems
• During on-call support the Senior Staff Software Engineer is responsible for responding to system alerts, triaging the problem performing log and dashboard analysis, utilizing system and application monitors and AWS Cloudwatch monitors to determine the severity and priority of the problem
• Ultimately the Software Engineer is responsible for either fixing the problem or escalating to other application support teams as appropriate

Benefits

• Paid time off that begins accruing on Day 1, plus My Day and paid company holidays.
• Medical, dental, and vision coverage for eligible employees and dependents, with access to health advocacy support.
• A 401(k) plan with employer match to support long‑term financial security.
• Company‑paid basic life insurance and short‑ and long‑term disability coverage.
• Employee Assistance Program (EAP) and wellbeing resources, including digital health and chronic‑condition support.
• Family planning resources.
• Pet insurance.
• Learning, development, and career growth opportunities through tuition reimbursement and our e-learning platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior