Staff Software Engineer - User Systems

SimpliSafe • Boston, MA

4d • Hybrid

About The Position

We are seeking an exceptionally talented and hands-on Staff Backend Software Engineer to drive the technical direction and architecture of our core backend systems. This role is key to accelerating technical initiatives, focusing on complex cross-team efforts, delivering high-impact technical work, and fostering continuous engineering excellence.

Requirements

• Extensive professional software engineering experience, with significant time spent leading technical projects and driving technical direction at Staff level .
• Deep experience designing, building, and operating distributed, high-volume backend systems and REST/gRPC APIs.
• Proficiency in at least one major programming language (e.g., JavaScript/TypeScript, Rust, Java, Go, Python, C#) with the adaptability to work with multiple languages.
• Proven ability to architect solutions using modern patterns, including event-driven architectures, domain-driven design, and containerization (Docker, Kubernetes).
• Strong knowledge of cloud platforms (e.g., AWS, GCP, Azure) and proficiency in operational tools for monitoring, logging, and CI/CD.
• Exceptional communication, documentation, and presentation skills, with a proven track record of influencing technical decisions across organizational boundaries.
• Familiarity with Agile methodologies (Scrum or Kanban) and DevOps principles.

Responsibilities

• Own the design, review, and implementation of complex, large-scale, and highly available backend services and microservices.
• Write high-quality, maintainable code and tackle the most challenging technical problems.
• Define and drive improvements in performance, scalability, monitoring, and operational excellence, ensuring our systems meet demanding SLOs/SLIs.
• Work closely with Engineering Managers/Sr. Managers and Product Managers to define the long-term technical roadmap, identifying strategic investments in core infrastructure and managing technical debt.
• Act as the lead technical mentor and coach for engineers, defining best practices, conducting rigorous code and design reviews, and raising the overall technical bar across the entire backend organization.
• Lead technical collaboration and coordination across different teams, resolving major technical blockers, and standardizing shared services and technologies.
• Drive key technical processes and project execution, including technical planning, and leading post-mortems for major incidents.

Benefits

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed