Staff Software Engineer - Showcase Platform (Ruby/Rails)

Huntress

2h•$200,000 - $220,000•Remote

About The Position

Huntress is seeking an innovative and highly motivated Staff Software Engineer to join their Showcase team. The Showcase platform is an internal demo environment used by sales teams to provision live, guided product demonstrations that represent the Huntress platform and support various use cases. This role is crucial as it sits close to the customer experience and revenue generation. The team is responsible for the stability, reliability, observability, and quality of service of the Showcase platform. The Staff Software Engineer will focus on creating technical vision, implementing high-impact roadmap initiatives across customer-facing Rails experiences, backend integrations, operational reliability, and product enablement. This role involves close collaboration with Sales Engineers, Account Executives, Product, and Engineering teams to enhance the pre-sales and reseller experience, reduce friction, and build confidence in the platform. Additionally, the engineer will support product team enablement, reseller needs, and internal tooling. As a Staff Engineer, leadership through influence, driving clarity in ambiguous situations, making sound tradeoffs, and elevating engineering quality are expected. The company utilizes AI coding tools to accelerate development, with an emphasis on responsible use.

Requirements

10+ years building and evolving complex software products, with demonstrated success operating at the staff-level scope.
Deep expertise in building and scaling production Ruby on Rails systems (min 5yrs), with the ability to guide architectural direction and raise the bar for the team.
Experience working with relational data models and production databases in Rails applications.
Proven ability to lead through ambiguity, set technical direction, influence cross-functional decisions, and move a team forward through high-impact work.
Experience building internal and stakeholder-facing product experiences and translating business or platform needs into scalable software solutions.
Strong product and systems thinking, with an ability to connect user experience, experimentation, reliability, and implementation details.
Excellent communication and collaboration skills across engineering, product, design, and go-to-market stakeholder groups.
A strong coaching mindset, with a demonstrated ability to mentor engineers, grow team capability, and support development across both technical and career domains.
Experience with AI coding tools and workflows, with the ability to help the team adopt them effectively, responsibly, and pragmatically.

Nice To Haves

Experience working in the CyberSecurity industry.
Experience working with external APIs, particularly REST APIs and modern authentication and authorization flows.
Experience designing or supporting analytics, experimentation, or product-led growth workflows.
Experience with additional data storage or analysis technologies such as ClickHouse, Redis, ElasticSearch, or MongoDB.

Responsibilities

Design, develop, and maintain end-to-end Showcase solutions, primarily using Ruby on Rails.
Define and drive technical direction for Showcase initiatives, including user experiences, experimentation surfaces, and supporting platform capabilities.
Build and improve instrumentation, analytics, and monitoring workflows that support product-led growth experiments and help the team understand usage patterns and experience quality.
Partner closely with Product and peer engineering teams to translate roadmap goals into scalable, well-scoped technical work.
Use data and sound engineering judgment to improve workflows, identify friction, and ensure users have a reliable, low-friction experience throughout Showcase.
Be a technical thought leader for the team, providing architectural and design direction and helping shape long-term engineering strategy.
Continuously improve solution quality through code reviews, testing, and strong engineering practices.
Set standards for excellence and help develop processes that make the team continuously more effective.
Lead greater efforts by breaking down ambiguous problems, validating designs, mentoring engineers, and serving as a technical point of contact for stakeholders.
Collaborate across the stack when needed, moving between UI, backend systems, data models, and internal integrations to deliver cohesive solutions.