Staff Software Engineer, Machine Learning

Attentive

3d • Remote

About The Position

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!
About the Role
Our Machine Learning Engineering team powers personalized experiences for hundreds of millions of customers across thousands of brands. As a Senior Machine Learning Engineer, you will play a critical role in building, scaling, and operating production-grade ML systems that drive real-time personalization across the Attentive platform.
You will operate with a high degree of ownership, partner closely with Product and Engineering, and help raise the technical bar across our ML systems in a fast-paced, high-impact environment.

Requirements

• 6+ years of professional experience building systems.
• Experience on a single system long enough to see the consequences of your decisions.
• Experience with TensorFlow/Pytorch, xgboost, pandas, matplotlib, SQL, Spark or similar tools.
• Proficiency or experience with Python.
• Extensive experience using machine learning and data analysis, or similar, to build scalable systems and data-driven products, working with cross-functional teams.
• Proven track record of building scalable, efficient, automated processes for large-scale data analyses, model development, model validation, and model implementation from modern research.

Nice To Haves

• 10+ years experience is ideal.
• Enthusiastic about the high impact, fast-paced work environment of an late-stage startup.

Responsibilities

• Play a critical role in building, scaling, and operating production-grade ML systems that drive real-time personalization across the Attentive platform.
• Operate with a high degree of ownership.
• Partner closely with Product and Engineering.
• Help raise the technical bar across our ML systems in a fast-paced, high-impact environment.
• Build systems that maintain a high bar of quality.
• Take proactive steps to protect against regressions through a variety of testing techniques.
• Collaborate, provide technical leadership, and communicate effectively.
• Constantly improve the quality of the project you are working on, both via direct contributions as well as long-term advocacy for larger-scale changes.
• Lead cross-functional machine learning projects across teams.

Benefits

• Competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
• US base salary range for this full-time position is $320,000 - $360,000 annually + equity + benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed