Staff Software Engineer, Developer Experience — Moveworks

ServiceNow•Mountain View, CA

1d•$166,500 - $291,400•Onsite

About The Position

The Developer Experience team at Moveworks, operating within the Platform organization, is responsible for building products and platforms that serve developers in Moveworks customer environments. These developers build on top of the Moveworks Agentic AI platform. The team's primary goal is to increase 'supply' by enabling developers to ship integrations faster and publish higher-quality skills or workflows, which in turn compounds value for end-users. They achieve this by building scalable, general-purpose developer infrastructure and then developing products on top of it, operating at the intersection of platform engineering and developer-facing product thinking. As a Staff Engineer, you will be the technical foundation, owning complex platform problems related to generality, scalability, and extensibility, with developer experience as the key measure of success. You will think in systems, considering the right abstractions, future support needs, and building dependable solutions for customer environments. You are expected to not only architect but also ship code and bring others along.

Requirements

8+ years of experience designing, building, and operating production systems; significant experience on platform or infrastructure teams
Proven ability to build general-purpose, developer-facing platforms — SDKs, APIs, developer tooling, or integration frameworks — at scale
Strong distributed systems fundamentals: service reliability, API design, performance, fault tolerance, and operational observability
Backend engineering depth in Python and/or Go (or equivalent); fluent in microservices and cloud-native patterns
Experience building platforms that other engineers build on top of — you understand what makes an abstraction good vs. leaky
Product sensibility for developer experience: you can feel the difference between a platform that delights and one that frustrates, and you close that gap

Nice To Haves

Experience building agentic systems, LLM-powered developer tooling, or AI-assisted development products
Familiarity with developer ecosystem growth — activation funnels, SDK adoption, developer community feedback loops
Exposure to enterprise developer environments and the constraints they impose (auth, sandboxing, compliance, multi-tenancy)

Responsibilities

Design and build the core developer platforms that power the MW developer ecosystem — SDKs, APIs, runtime abstractions, tooling infrastructure, and developer-facing services
Own end-to-end delivery of agentic developer products that increase developer productivity: faster time-to-market, higher-quality artifacts, lower integration friction
Define the platform primitives that other products and teams build on — with a strong bias toward generality, reliability, and clean abstractions
Drive measurable improvements in developer supply metrics: developer activation, integration velocity, quality of published artifacts, and ecosystem breadth
Lead technical strategy for your platform areas — roadmap input, API design, and cross-team technical alignment
Set the engineering bar: architecture reviews, design standards, observability, and operational excellence
Mentor senior engineers and raise the team's overall technical depth