Staff Software Engineer / Architect - AI, CoCounsel FDE

Thomson Reuters•Frisco, TX

3d•$137,100 - $254,700•Hybrid

About The Position

Thomson Reuters is looking for a Staff Software Engineer / Architect – AI to join our CoCounsel Forward Deployed Engineering team. This role sits at the intersection of AI engineering, architecture, product development, and customer delivery. You will work directly with customers to understand complex business and technical problems, design the right AI-powered solution, and help build and deploy that solution into production. The ideal candidate is a highly hands-on AI engineer who can move comfortably between customer discovery, technical architecture, software development, and production delivery. You will contribute to reusable AI capabilities while also solving customer-specific challenges in complex enterprise environments.

Requirements

8+ years of software engineering experience, including significant experience designing and delivering production systems.
Strong hands-on software engineering and architecture experience.
Demonstrated experience building and deploying production AI/ML or LLM-powered systems.
Experience with technologies and patterns such as LLMs, RAG, agents, evaluation, MLOps/LLMOps, observability, and enterprise integrations.
Experience working directly with customers or business stakeholders to identify technical problems and develop solutions.
Strong understanding of scalable APIs, services, distributed systems, cloud platforms, and production software engineering practices.
Ability to operate across the full solution lifecycle: discovery → architecture → build → deployment → production support.
Strong communication skills and ability to explain complex technical concepts to both technical and non-technical stakeholders.

Nice To Haves

Experience in Forward Deployed Engineering, Solutions Engineering, or customer-facing AI engineering.
Experience working in tax, audit, insurance, financial services, legal technology, or other regulated industries.
Experience working in enterprise SaaS, AI startups, or highly technical customer-facing engineering environments.
Experience with security, compliance, governance, and auditability requirements for enterprise AI systems.
Experience designing reusable platforms or frameworks across multiple customer implementations.
Experience mentoring senior engineers or leading complex technical initiatives.

Responsibilities

Partner directly with customers and internal stakeholders to understand business and technical problems and translate them into scalable AI solutions.
Architect, build, and deliver production-grade AI applications and services.
Develop solutions leveraging LLMs, RAG, agentic workflows, evaluation frameworks, and enterprise integrations.
Design secure, scalable architectures that integrate with customer-owned and Thomson Reuters infrastructure.
Contribute hands-on to software development, APIs, services, deployment, and production operations.
Build reusable technical components, patterns, and frameworks that can support multiple customer engagements.
Establish appropriate observability, monitoring, evaluation, MLOps/LLMOps, security, and governance practices.
Participate in technical design reviews and mentor engineers on architecture and implementation.
Work across engineering, product, and customer-facing teams to drive solutions from problem discovery through production deployment.

Benefits

Hybrid Work Model
Flex My Way
work from anywhere for up to 8 weeks per year
Career Development and Growth
Grow My Way programming
flexible vacation
two company-wide Mental Health Days off
access to the Headspace app
retirement savings
tuition reimbursement
employee incentive programs
resources for mental, physical, and financial wellbeing
Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance
two paid volunteer days off annually
opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
market competitive health, dental, vision, disability, and life insurance programs
competitive 401k plan with company match
competitive vacation, sick and safe paid time off
paid holidays
parental leave
sabbatical leave
optional hospital, accident and sickness insurance paid 100% by the employee
optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
fitness reimbursement
access to Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
access to 529 Plan
commuter benefits
Adoption & Surrogacy Assistance
Tuition Reimbursement
access to Employee Stock Purchase Plan