Principal Software Engineer / Architect – AI, CoCounsel FDE
Thomson Reuters•Frisco, NY
•Hybrid
About The Position
Thomson Reuters is seeking a Principal Software Engineer / Architect – AI, CoCounsel Forward Deployed Engineering (FDE) to design, build, and deliver production AI solutions for complex customer environments. This is a hands-on individual contributor role where you will work directly with customers, product teams, and engineers to solve business and technical problems, architect solutions, and write production code. You will also help translate customer learnings into scalable capabilities for the CoCounsel product. The ideal candidate combines principal-level architecture and technical leadership with strong hands-on engineering skills.
Requirements
- 12+ years of software engineering experience, including significant technical leadership at the Principal, Architect, or highest individual-contributor level.
- Deep experience designing and delivering complex production software systems.
- Strong hands-on software engineering skills with recent experience personally writing and reviewing production code.
- Significant experience with AI/ML, Generative AI, or LLM-powered systems in production environments.
- Experience architecting and delivering AI solutions that integrate with enterprise or customer-owned infrastructure.
- Strong understanding of distributed systems, APIs, system integration, cloud architecture, scalability, reliability, and production operations.
- Demonstrated experience leading highly complex technical initiatives or customer engagements end-to-end.
- Ability to translate customer-specific technical work into reusable, scalable product capabilities.
- Experience providing technical guidance and mentorship to Senior and Staff-level engineers.
- Strong judgment around architecture, technical tradeoffs, security, reliability, and production deployment.
- Excellent communication skills with the ability to work effectively with engineers, product teams, executives, and customer stakeholders.
Nice To Haves
- Experience building or deploying LLM, agentic AI, RAG/retrieval, or other Generative AI systems in production.
- Experience in Forward Deployed Engineering, customer engineering, solutions engineering, or another deeply technical customer-facing engineering environment.
- Experience working with enterprise customers and complex customer-owned infrastructure.
- Experience operating within legal technology, financial services, professional services, or other highly regulated environments.
- Familiarity with security, privacy, governance, or fiduciary-grade requirements associated with enterprise AI deployments.
- Demonstrated technical presence through open-source contributions, technical publications, conference presentations, patents, industry leadership, or equivalent technical recognition.
- Experience influencing product strategy based on direct customer and field experience.
Responsibilities
- Lead highly complex technical and customer engagements from discovery through production delivery.
- Architect, build, and deploy production AI solutions within customer and enterprise environments.
- Write production code regularly and review the work of Senior, Staff, and Forward Deployed Engineers.
- Provide technical direction across complex AI, software architecture, integration, security, and deployment decisions.
- Work directly with customers to understand their technical environments, constraints, and business needs.
- Partner closely with Product and Engineering to translate customer learnings into scalable product capabilities.
- Identify patterns across client engagements and recommend improvements to the core CoCounsel platform.
- Guide engineers through complex technical challenges through hands-on development, architecture reviews, mentoring, and technical leadership.
- Influence technical strategy across Forward Deployed Engineering and related product and engineering teams.
- Evaluate new technologies and approaches that improve AI delivery, reliability, scalability, and customer outcomes.
- Communicate complex technical decisions clearly to engineering teams, product leaders, executives, and customer stakeholders.
- Serve as a senior technical representative for Thomson Reuters in high-impact customer engagements.
Benefits
- Hybrid Work Model
- Flexibility & Work-Life Balance (including work from anywhere for up to 8 weeks per year)
- Career Development and Growth (Grow My Way programming)
- Industry Competitive Benefits
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401k plan with company match
- Parental leave
- Sabbatical leave
- Paid holidays
- Sick and safe paid time off
- Optional hospital, accident and sickness insurance
- Optional life and AD&D insurance
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit
- Access to 529 Plan
- Commuter benefits
- Adoption & Surrogacy Assistance
- Access to Employee Stock Purchase Plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
