Staff SWE, Provisioning Platform

Zscaler•San Jose, CA

7h•$129,500 - $185,000•Hybrid

About The Position

The Staff Software Development Engineer will help build Zscaler’s next-generation Provisioning Platform, supporting SKU provisioning, entitlements, workflow orchestration, subscription lifecycle management, and self-service experiences across Zscaler products. This is a hands-on backend engineering role focused on building reliable Java/Spring Boot services, APIs, workflow-driven systems, and cloud-native platform capabilities, including support for Agentic AI-assisted provisioning experiences.

Requirements

5+ years of software engineering experience building backend services, platform systems, distributed applications, or cloud-native services
Strong backend development experience with Java and Spring Boot, including microservices and production APIs
Experience building REST APIs, backend workflows, cloud-native applications, and services deployed using Kubernetes, Docker, and CI/CD pipelines
Good understanding of distributed systems concepts such as resiliency, idempotency, retries, fault tolerance, asynchronous processing, and eventual consistency
Experience with Kafka/RabbitMQ or similar messaging systems, PostgreSQL, Redis, observability tools, authentication/authorization, RBAC, and audit logging

Nice To Haves

Experience with provisioning, licensing, entitlement, commerce, billing, subscription lifecycle systems, internal platforms, or developer tooling
Experience with workflow orchestration platforms such as Temporal, Cadence, Airflow, Prefect, or Dagster, as well as event-driven architecture or domain-driven design
Exposure to Agentic AI, LLM-based workflows, RAG, tool calling, AI-assisted development tools, Python/FastAPI, Go, React, Next.js, GraphQL, or Material UI

Responsibilities

Design and develop backend services for provisioning, licensing, entitlements, approvals, orchestration workflows, and subscription lifecycle management
Build API-first services using Java/Spring Boot, REST, gRPC, OpenAPI, OAuth2, JWT, and secure service-to-service communication
Develop reliable workflow-driven and event-driven systems using asynchronous processing, retries, failure handling, durable state management, Kafka/RabbitMQ, and workflow orchestration tools
Implement platform capabilities that support Agentic AI-assisted guided workflows, recommendations, troubleshooting, and automation
Build reusable components, SDKs, tooling, automation, observability, and operational controls to improve platform reliability and developer productivity