About The Position

The Aetna IT Delivery organization within CVS Health’s Data, Digital, Analytics, Technology (DDAT) organization is hiring a Staff, Software Development Engineer - Technical Lead to advise a team developing critical healthcare applications. The role contributes to designing and developing new applications and enhancing existing ones, and may take ownership of complex project tasks while guiding developer teams toward successful implementation. The Technical Lead designs cognitive-enabled conversational solutions using AI technologies, translates business requirements into technical specifications, communicates low-level requirements and solution decisions, and supports Agile delivery teams in refining features, stories, and tasks. The role provides technical leadership across onshore and offshore teams, promotes engineering best practices, and supports testing, production implementation, asset management, reuse, and continuous improvement. It also involves mentoring engineers and partnering with product owners, designers, and business stakeholders in a highly matrixed environment. The engagement is for six or more months, with a start date as soon as possible. The preferred location is onshore, and Eastern Standard Time working hours are required. The posting identifies the role as Developer - Specialized III and states that one role is available.

Requirements

  • At least 7 years of experience as a Staff Software Development Engineer or in a similar role, with experience in multiple programming languages or technologies including Java, JavaScript, CSS, Python, HTML, Angular, React, or Node.js.
  • At least 5 years of experience in a Staff Software Development Engineer or similar delivery-leadership role, leading engineering teams in software development and testing in a high-performance Agile environment.
  • At least 5 years of experience deploying applications to the cloud and integrating them with cloud technologies.
  • At least 5 years of experience with open-source automation servers or tools such as Jenkins, Octopus, or GitHub.
  • At least 5 years of experience with API integration tools such as Postman, Swagger, or similar tools.
  • Bachelor’s degree in Computer Science, Software Engineering, or Information Technology, or an equivalent combination of education and experience.
  • Strong work ethic, initiative, and ability to be productive in a dynamic, collaborative environment.

Nice To Haves

  • Experience delivering enterprise technical product capabilities.
  • Experience building conversational AI chatbots using AI, machine learning, and NLP technologies and development patterns.
  • Understanding of data security practices and experience in a regulatory environment, including PCI data-governance requirements and technical practices.
  • Presentation and public-speaking experience with software engineers, management teams, and cross-functional teams.
  • Analytical skills for interpreting datasets and solving complex technical issues.
  • Knowledge of IBM Watson and other chatbot development platforms.

Responsibilities

  • Design and develop cognitive-enabled conversational solutions using AI technologies.
  • Define low-level requirements and communicate solution design decisions and implementation details to staff developers.
  • Provide technical expertise and thought leadership to accelerate adoption of conversational solutions.
  • Translate business requirements into technical specifications.
  • Understand Agile product features and help delivery teams write and break down stories and tasks.
  • Oversee daily operations of multiple onshore and offshore delivery teams, ensuring adherence to best practices such as code reviews, unit testing, secure data handling, and process automation.
  • Identify the scope for performance, security, and accessibility testing.
  • Support implementation of systems into production with limited direction.
  • Identify and escalate issues that block delivery.
  • Manage code assets for one or more applications, promote reuse, and identify enterprise-approved libraries and tools.
  • Lead or serve as a subject matter expert for assigned projects.
  • Lead and support development of Node.js and Java service applications and communicate understanding of API interfaces across technical environments and disciplines.
  • Provide technical leadership and mentorship to engineers and foster innovation and continuous learning.
  • Partner with product owners, designers, business stakeholders, and cross-functional teams to advance initiatives and projects.
  • Drive continuous improvement in engineering practices through automation, performance optimization, code-quality improvements, and code reviews.
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