Staff Site Reliability Engineer

Ōura

2h • $169,150 - $233,000 • Remote

About The Position

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.
Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.
We are looking for a Staff Site Reliability Engineer to join our SRE Squad. This is a technical leadership role for someone who can set the direction of our cloud infrastructure strategy while still being deeply hands-on. Our team is responsible for governance and observability of the Oura AWS infrastructure. We combine the power of the ring and the app with backend services and integrations to provide a data-rich and secure platform. Our APIs power most Oura apps, services, and machine learning components. Good reliability and scalability of the Cloud platform provides the technical foundation for our growth.
As a Staff Engineer, you will operate with ownership that spans multiple teams and systems, driving high-impact solutions, setting technical direction, and raising the bar for engineering excellence across the organization. You will be the go-to technical leader for our most complex infrastructure challenges.
This is a remote US role. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.

Requirements

• 8+ years of backend development and infrastructure experience, with a track record of leading complex, cross-team technical initiatives to successful delivery.
• Architected and built data-intensive distributed systems in production environments at scale. You know when to apply the right architectural patterns and can make pragmatic tradeoffs between short-term goals and long-term technical investment.
• Solve technical problems that few others can and enable your teams to tackle the hardest challenges in the domain. You are a role model for engineering excellence and set standards on system designs and coding practices.
• Strong experience running, monitoring, and debugging production systems at scale on AWS. Fluent with key AWS services like EKS, RDS, S3, SQS, Kinesis, Lambda, and DynamoDB, and can make informed decisions about service selection and architecture.
• Extensive experience running and orchestrating containers with EKS or similar platforms. Can design and optimize Kubernetes configurations for reliability, security, and cost efficiency at scale.
• Experience building production systems on serverless architectures, designing robust deployment pipelines (experience with GitHub Actions is a bonus), and operating complex infrastructure with a mindset of operational excellence and cost efficiency.
• Can clearly explain complex technical problems with data and analysis to both engineering and cross-functional audiences. Frequently sought out by product managers and engineering leaders to help shape technical direction.
• Actively drive alignment across squads and missions, mediate technical disagreements, and coach engineers to become better leaders. Thrive in ambiguity and help teams navigate complex, undefined problems.

Nice To Haves

• Experience in healthcare, wearable technology, or supporting large enterprise customers.
• Strong experience with database management and data pipeline optimization.
• Solid programming skills in languages such as Python, Go, or JavaScript/TypeScript.
• Experience defining and driving SLO/SLI frameworks across an organization.
• Track record of contributing to or leading open-source infrastructure projects.

Responsibilities

• Set the technical direction for Oura’s AWS infrastructure and cloud platform. Define and drive the long-term architecture for reliability, scalability, and cost efficiency across all production systems.
• Own and evolve Oura’s infrastructure-as-code platform, establishing standards and patterns that teams across the organization adopt. Lead migrations of services onto shared best practices.
• Architect and implement organization-wide observability, monitoring, and alerting strategies. Design fault-tolerant systems that handle user demand peaks and degrade gracefully under failure conditions.
• Plan, scope, and execute complex, multi-team infrastructure initiatives. Lead and coordinate rollouts and phased releases of major platform changes, including cross-team migrations.
• Own the evolution of deployment pipelines and dependency management to ensure fast, robust, and safe testing and release of code across the engineering organization.
• Set the standard for operational excellence across the engineering org. Define and maintain SLAs, lead incident response for the most complex production issues, and drive a culture of reliability and continuous improvement.
• Ensure that our platform adheres to the latest security and compliance regulations. Advocate for privacy-by-design principles across all infrastructure decisions.
• Identify growth opportunities and coach engineers across teams to become stronger infrastructure practitioners and leaders. Share knowledge via documentation, tech talks, and design reviews. Influence engineering culture and build a culture of recognition.
• Take part in and improve on-call processes. Lead troubleshooting of the most complex cross-system production issues and effectively manage crisis situations.

Benefits

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed