Staff Site Reliability Engineer

Visa•Austin, TX

2d•$131,600 - $210,300•Hybrid

About The Position

We are seeking a highly skilled and experienced Staff Site Reliability Engineer to join our DevOps squad. This role will focus on leading technical initiatives, optimizing CI/CD pipelines, automating infrastructure provisioning, and ensuring platform resilience. The ideal candidate will have a strong background in CI/CD, Infrastructure as Code (IaC), and cloud technologies, as well as the ability to mentor engineers and contribute to the overall stability and scalability of our platform.

Requirements

5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
Proficiency in CI/CD tools such as Argo and Codefresh.
Expertise in Infrastructure as Code (IaC) tools like Terraform.
Strong knowledge of Docker and Kubernetes for containerization and orchestration.
Experience with service mesh technologies such as Istio.
Proficiency in monitoring and observability tools like Grafana, Grafana Loki, Honeycomb, OpenTelemetry, and Prometheus.
Proficiency in Azure cloud services.
Hands-on experience with automating deployment processes and integrating CI/CD pipelines.
Experience with support and participation in OnCall rotations.
Strong problem-solving skills, especially under pressure.
Ability to mentor and provide constructive feedback to engineers.
Effective communication and collaboration skills.

Nice To Haves

Experience with programming languages such as Golang, Java, or Groovy can be considered a plus.

Responsibilities

Lead the implementation and optimization of CI/CD pipelines.
Develop and maintain Infrastructure as Code (IaC) scripts to automate infrastructure provisioning and management.
Identify and implement automation opportunities to improve efficiency and reduce manual effort.
Ensure best practices in CI/CD and IaC to promote consistency, repeatability, and compliance.
Maintain CI/CD resilience by avoiding unplanned or uncommunicated changes.
Serve as an example of diligence and reliability to the team.
Make high-impact technical contributions recognized by the team and organization.
Write effective post-mortem documentation for internal and external stakeholders.
Mentor and provide constructive feedback to engineers across the company.
Review pull requests and source code, focusing on improving CI/CD and automation practices.
Serve as a consultant for engineers from different squads.
Solve complex and unknown problems under pressure.
Stay up-to-date with the latest technology trends in CI/CD and automation.
Lead and execute Proof of Concepts (POCs) to introduce new technologies to the team.