Staff Services Officer

TX-HHSC-DSHS-DFPS•Austin, TX

1d•$4,523 - $6,500•Hybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Staff Services Officer Job Title: Staff Services Officer V Agency: Health & Human Services Comm Department: Reg Adm State Office (PAC 730) Posting Number: 18951 Closing Date: 01/21/2027 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Range: $4,523.16 - $6,500.00 Pay Frequency: Monthly Salary Group: TEXAS-B-21 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 4601 W GUADALUPE ST Other Locations: MOS Codes: 0102,0111,0147,0160,0161,0170,0171,0430,0431,0491,2102,3152,4801,4802,4803,4804,4810,4821,6607,8411 8412,8840,8862,120X,16GX,20C0,2G0X1,30C0,36A,36B,38FX,3F0X1,3F1X1,420A,42A,42B,42H,4A1X1,51C,60C0 63A,63AX,63G0,63S0,641X,70C,70F,89A,8A200,8U000,90A,920A,920B,92A,92Z,FIN10,F&S,LS,LSS,PERS,PS,SEI11 SEI15,SK,WEPS,YN,YNS Brief Job Description: The Staff Services Officer works under the general direction of the director of Regional Administrative Services (RAS). Provides human resources functions, as needed. Conducts research to prepare, gather, and proof briefing materials, letters, memos, and agendas for all executive-level meetings. Tracks assignments on incoming requests, projects, and events; coordinates and co-facilitates special projects. Distributes division-wide announcements and processes travel related expenses for reimbursement. Attend executive-level meetings and provide staff support and briefings regarding RAS activities. Review and analyze legislative documents during Texas' legislative sessions. Manages and tracks budget and expenses. Serves as liaison to other program staff and other agencies or HHSC departments concerning programs and initiatives being managed by RAS.

Requirements

Experience in office management, project management, program management, human resource administration.
Knowledge of agency policies and procedures, of office management and human resource administration, and of fiscal methods.
Knowledge of accepted business practices and procedures involved in providing services and of applicable rules, regulations, and policies, as well as related legislative and legal practices and procedures.
Skill in developing document management/tracking systems.
Skill in prioritizing, planning, coordinating, and organizing multiple tasks simultaneously and quickly adapting to changes and timeframes.
Skill in the use of computer equipment and standard software applications (Excel, Word, Visio, PowerPoint, Adobe Professional, SharePoint, and ReqPro).
Highly proficient computer skills including Word, Excel, PowerPoint, Outlook, Visio, and SharePoint.
Ability to analyze and solve work problems; to make decisions affecting the operation of administrative services functions; and to plan, assign, and review the work quality of others.
Ability to perform work with a high degree of attention to detail.
Ability to take initiative to improve processes, respond to urgent issues, and maintain confidentiality.
Ability to communicate effectively orally and in writing.
Class C Drivers License
Bachelor’s degree in business administration, or business management from an accredited four-year college or university.
Minimum 5 years of experience in office management in a business administration environment. Education may be substituted for experience on a year for year basis.
Experience in the use of Microsoft office suite.
Experience drafting and proofing letters, memos and briefs.

Responsibilities

Coordinates and directs administrative and staff services operations for the RAS Department.
Manages workflow and other activities; serves as liaison to HHSC Facility Operations and Support Services (FOSS) and RAS directors on various matters pertaining to FOSS assignments, administrative procedures, special projects/initiatives, and other programmatic issues.
Provides liaison to other departments, agencies, organizations, vendors, and stakeholders on behalf of RAS.
Assists with human resources planning; and participates in screening applications for job vacancies; participates on interview panels as needed.
Provides administrative support to the Director of Central Office (RAS).
Maintains appointment calendar, schedules and coordinates meetings, coordinates travel arrangements, and processes travel reimbursements.
Plans, prepares, researches, reviews, and compiles data and information for the preparation of special reports: including CAFM management, staffing reports.
Provides technical assistance and guidance to RAS staff on the completion of various reports and reviews of completed reports for content, accuracy and appropriateness.
Assists with the RAS office closure approval process.
Develops and implements monitoring tools and procedures to track and ensure the timely completion of critical tasks, assignments and projects.
Monitors and facilitates RAS compliance with system wide, agency, and division-specific policies and procedures.
Analyze, collects, responds, and follows up on legislative assignments submitted to RAS from FOSS.
Analyzes, develops, recommends and/or implements administrative practices and procedures for RAS programs.
Formulates methods to improve customer services and production efficiency.
Participates in program planning in consultation with RAS directors.
Develops, prepares, reviews, tracks, and monitors correspondence, memos, presentations, training, and reports in response to requests or assignments by the RAS Director for HHS Executive Management.
Coordinates responses and/or responds to requests for information.
Manage and maintain the RAS Sharepoint webpage.
Assist all RAS areas with submitting updated information in Sharepoint as changes occur.