Staff Services Officer I

Department of Public Safety • Arlington, TX

9d • Onsite

About The Position

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. As a Staff Services Officer I, you’re the driving force behind a welcoming every new DFPS team member. You’ll support a dedicated group of hiring specialists and their manager, but your influence goes well beyond the office—you're essential to our onboarding experience, ensuring new employees feel supported and valued from day one. In this role, you help set the tone for our mission to protect vulnerable adults, making every new employee orientation meaningful and every transition smooth. You’ll take on a variety of meaningful staff services responsibilities that keep our talent acquisition operations running smoothly. From keeping personnel records organized and up-to-date to making new employee orientation a positive experience, you’ll be right in the middle of what matters most. You’ll coordinate key HR activities, track hiring progress, prepare reports, and support both your team and new hires every step of the way. This role offers the chance to grow your administrative skills, contribute to a mission-driven team, and play an essential part in welcoming new colleagues—all while working with guidance and the opportunity to show initiative.

Requirements

• Experience in office management, business administration, human resource administration, or budget preparation work.
• Graduation from an accredited four-year college or university with major coursework in human resources, public or business administration, or a related field is generally preferred.
• Experience and education may be substituted for one another.
• Knowledge of agency programs, policies, and procedures; the methods, principles, and practices of the agency; fiscal or budgeting techniques and practices; and office management and human resource administration.
• Skill in coordinating activities, the use of a computer and applicable software, and critical thinking.
• Ability to study and evaluate programs and propose recommendations, and to communicate effectively.
• Knowledge of office practices, administrative procedures, and records management principles.
• Skilled in organizing and maintaining detailed records and tracking systems.
• Skilled in verbal and written communication, with ability to interact professionally with all levels of staff.
• Ability to maintain strict confidentiality when handling sensitive personnel information.
• Ability to work independently and manage multiple priorities while meeting established deadlines.
• Must bring your I-9 documentation with you on your first day of work.
• Employees must provide documentation to DFPS to show their identity and authorization to work in the US.

Responsibilities

• Processes and maintains personnel documentation including new hire paperwork, employee changes, and termination records
• Provides administrative support to HR staff and hiring managers by scheduling interviews, maintaining calendars, and coordinating meetings
• Prepares and distributes routine HR reports, correspondence, and other documents while ensuring accuracy and timeliness
• Maintains various HR databases and tracking systems, ensuring data integrity and confidentiality of employee information
• Assists with new employee orientation by coordinating schedules, preparing materials, and processing required documentation
• Responds to basic HR-related inquiries from employees and managers regarding policies, procedures, and general HR matters
• Supports recruitment activities by tracking applicants, maintaining job posting records, and coordinating with hiring managers
• Reviews and verifies HR documents for completeness and compliance with established procedures and regulations
• Other duties as assigned.

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members
• Retirement plans with lifetime monthly payments after five years of state service
• Options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave
• Optional dental, vision, and life insurance
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment
• Public Service Loan Forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level