Staff Services II

Harris County•Houston, TX

About The Position

The Staff Services II performs clerical, administrative, and logistical duties to support office efficiency, inventory management, and facility operations within the Harris County Juvenile Probation Department’s Residential Services Division. The position supports facilities serving youth awaiting court or placed in departmental custody, which provide direct care and supervision as well as mental health and behavioral treatment programs. The role assists facility leadership with general operations and supports administrative, budget, payroll, training, case management, and meal-documentation needs. The position is grant-funded and full-time, typically Monday through Friday from 8:00 a.m. to 5:00 p.m.; hours may vary based on departmental needs.

Requirements

High school diploma or GED from an accredited educational institution.
Two years of paid experience in an office clerical role, or two years of paid experience in casework, counseling, community or group work in a social service, community, corrections, or juvenile agency serving offenders or disadvantaged persons. Experience in both areas may be combined to meet the two-year requirement.
Thirty hours of college credits from an accredited college or university may substitute for one year of experience.
Register for and take the HRT Clerical Skills Test and score at least 85%; demonstrate proficient use of a personal computer.
Advanced knowledge of computer programs required for the job, including Microsoft Office, a designated case management program and/or assessment tool, general office machines, and a telephone system.
Understanding of payroll, budgets, and auditing.
Effective written and oral communication, ability to work independently and multitask, and office management skills.
Working knowledge of departmental policies, procedures, and guidelines.
Maintain professional behavior when interacting with the public and staff.
Be at least 21 years old.
Upon conditional offer, undergo a criminal background check and drug screening, and provide evidence of a tuberculosis skin test. Additional documentation is required if the test result is positive.
Provide a valid Texas driver's license and maintain liability insurance at least equal to the minimum amounts required by law.
Provide certified copies of educational transcripts and/or college credits during the hiring process.
Be prepared to use crisis intervention and de-escalation strategies when working with challenging youth.
Employees are subject to random drug and alcohol testing and testing based on reasonable suspicion.

Responsibilities

Assist the Facility Administrator and Assistant Facility Administrator with general facility operations.
Maintain records, coordinate orders, track supplies, and support administrative and operational needs related to youth services.
Coordinate with administrative services on payroll-related matters.
Perform budget duties, including submitting purchase order requests, processing invoices, and maintaining petty cash.
Maintain training and certification records for certified and non-certified staff.
Provide support for case management duties.
Assist with documentation related to meals.