Staff Sales Engineer, Voice AI

Deepgram • ,

4d • $185,000 - $230,000

About The Position

Deepgram is hiring a Staff Sales Engineer to drive global adoption of its Voice Agent platform. The role works alongside Account Executives as the technical lead on Voice Agent deals and carries a quota for new Voice Agent customers and annual recurring revenue. The Sales Engineer spends most of their time with customers, positioning Deepgram during discovery, leading technical evaluations, and helping customers reach production. The position reports to the VP of Sales.

Deepgram expects team members to use and experiment with advanced AI tools in their everyday work. The company operates at a rapid pace, so the role calls for adaptability, experimentation, quick learning, and comfort with evolving responsibilities.

Requirements

• At least 7 years in customer-facing technical roles such as solutions engineering, sales engineering, solutions architecture, or forward-deployed engineering; ideally at an API, CPaaS, CCaaS, or conversational AI company.
• Hands-on voice agent experience across telephony (SIP, WebRTC, PBX, or CCaaS integration), orchestration (LLM agent frameworks, tool calling, or real-time streaming pipelines), and models (STT, TTS, and LLMs).
• Experience shipping demos, proofs of concept, or production integrations in Python, Node.js, or a similar language, and ability to show something built.
• Track record in revenue-tied roles, measured on technical wins, pipeline, or quota, with consistent target attainment.
• Comfort leading complex, multi-stakeholder enterprise deals, engaging both platform engineers and CX executives.
• Clear communication skills, including explaining SIP call flows to engineers and cost-per-minute business cases to executives.
• Comfort adopting new models and tools, integrating AI into workflows, adapting to rapid change, and learning continuously.

Nice To Haves

• Voice agents built on frameworks or platforms such as Pipecat, LiveKit, Vapi, Retell, or OpenAI Realtime.
• Contact center domain experience with Genesys, NICE, Five9, Amazon Connect, Talkdesk, or similar platforms.
• Experience carrying an individual or overlay quota.
• Hands-on work with MCP servers, agent harnesses, or CLI tools, or open-source contributions with real adoption.
• Familiarity with Challenger or a similar sales methodology.
• Experience selling across both self-serve and enterprise motions.

Responsibilities

• Lead discovery, technical qualification, architecture, and proofs of concept for Voice Agent opportunities; own the technical win from first call through production.
• Explain how customer telephony systems, including SIP trunks, PBX, and CCaaS, connect to voice agents and where Deepgram fits; address latency, turn-taking, interruption handling, function calling, cost per minute, and build-versus-buy decisions.
• Build and deliver demos, reference agents, and integration patterns across LLMs, telephony/SIP, CCaaS platforms, and orchestration frameworks.
• Own a quota tied to Voice Agent growth and manage pipeline and forecasting with discipline.
• Develop positioning, competitive battlecards, objection handling, and enablement materials to help Account Executives sell Voice Agent.
• Translate field and deal patterns into clear, evidence-backed requirements for APIs, SDKs, and documentation.
• Partner with CCaaS, telephony, and LLM ecosystem partners to develop joint solutions and co-selling opportunities.
• Actively use and experiment with advanced AI tools in everyday work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed