Staff Quality Engineer
About The Position
As a member of Entrust’s Quality Engineering group, the Staff Quality Engineer supports manufacturing teams with quality and reliability issues and contributes to project teams focused on supplier quality improvements, production quality improvements, product development quality improvements, cost reductions, and other assigned duties. The role also provides data intelligence for continuous improvement and business decisions, manages field product quality investigations and responses, supports ISO 9001 certification, and represents Quality on cross-functional teams. The Staff Quality Engineer mentors and trains junior Quality Engineers and may assist with hiring and performance evaluations.
Requirements
- Bachelor’s degree in a STEM field.
- At least 10 years of experience working in manufacturing, quality, or product development.
- Strong written and verbal communication skills.
- Strong data analytical skills using Excel or Minitab.
- Strong problem-solving skills.
- Basic computer skills and experience with Microsoft Office.
- Must be legally able to work in the United States and have unrestricted U.S. work authorization.
Nice To Haves
- Master’s degree in a STEM field.
- Experience communicating with executive leadership.
- Experience working with suppliers.
- CQE certification by ASQ.
- Six Sigma or Lean Manufacturing certification.
- ISO 9000 experience.
- Experience with DOE, SPC, FMEA, Gage R&R, ISO standards, and regulations.
Responsibilities
- Provide production support for quality and reliability issues.
- Support evaluation and selection of global best-in-class suppliers.
- Drive continuous improvement and corrective action processes with existing suppliers.
- Represent the Quality Organization in developing new products and product enhancements.
- Apply statistical tools to support process, material, and product quality standards.
- Develop and contribute to the maintenance of policies, practices, and standards.
- Provide data intelligence to support continuous improvement and business decisions.
- Analyze quality-group data using Excel and QuickSight BI.
- Maintain a thorough understanding of business data-gathering processes and the data ecosystem.
- Manage field product issue investigations and responses.
- Develop and drive corrective action plans.
- Respond thoughtfully to customer complaints related to product quality.
- Support and maintain ISO 9001 certification through daily work activities.
- Represent Quality on cross-functional teams to resolve internal and external customer quality issues and improve processes.
- Mentor and train junior Quality Engineers.
- May assist with hiring Quality Engineers and performance evaluations.
Benefits
- Eligible colleagues and dependents may receive medical, vision, and dental coverage.
- 401(k) matching contribution.
- Life and disability insurance.
- Mental health coaching.
- Virtual fitness programs.
- Paid personal time off.
- 12 paid holidays.
- Parental leave.
- Education reimbursement.
- Eligible for the company’s discretionary annual incentive plan.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
