Staff Quality Engineer

Entrust•Shakopee, MN

About The Position

As a member of Entrust’s Quality Engineering group, the Staff Quality Engineer supports manufacturing teams as quality issues arise and contributes to project teams working on supplier quality, production quality, product development quality, cost reduction, and related initiatives. The role supports production quality and reliability, supplier evaluation and improvement, product development, data analysis, customer issue response, and maintenance of the company’s ISO 9001 certification. It also represents Quality on cross-functional teams and provides mentorship and training to junior Quality Engineers. The position requires a bachelor’s degree in a STEM field and at least 10 years of experience in manufacturing, quality, or product development. The anticipated starting base pay is $109,443–$160,516 per year, with eligibility for the company’s discretionary annual incentive plan. Entrust offers eligible colleagues and dependents health and well-being programs and other benefits, subject to applicable eligibility requirements and plan terms.

Requirements

Bachelor’s degree in a STEM field.
At least 10 years of experience working in manufacturing, quality, or product development.
Strong written and verbal communication skills.
Strong data analytical skills using Excel or Minitab.
Strong problem-solving skills.
Basic computer skills and experience with Microsoft Office.
Must be lawfully able to work in the United States and have unrestricted U.S. work authorization.

Nice To Haves

Master’s degree in a STEM field.
Experience communicating with executive leadership.
Experience working with suppliers.
CQE certification by ASQ.
Six Sigma or Lean Manufacturing certification.
ISO 9000 experience.
Experience with DOE, SPC, FMEA, Gage R&R, ISO standards, and regulations.

Responsibilities

Support production teams with quality and reliability issues.
Support evaluation and selection of global best-in-class suppliers.
Drive continuous improvement and corrective action processes with existing suppliers.
Represent Quality in development of new products and enhancements to existing products.
Apply statistical tools to support process, material, and product quality standards.
Develop and contribute to the maintenance of policies, practices, and standards.
Provide data intelligence to support continuous improvement and business decisions.
Analyze data for the Quality group using Excel and QuickSight BI.
Maintain understanding of business data-gathering processes and the data ecosystem.
Manage product issue investigations and responses.
Develop and drive corrective action plans.
Respond thoughtfully to customer complaints related to product quality.
Support and maintain ISO 9001 certification through daily work activities.
Represent Quality on cross-functional teams to resolve internal and external customer quality issues and improve processes.
Mentor and train junior Quality Engineers.
May assist with hiring Quality Engineers and performance evaluations.
Be aware of the company’s Quality Objectives and Quality Policy.