Staff Public Involvement Specialist

the Client•Albuquerque, NM
•Onsite

About The Position

The Staff Public Involvement Specialist will perform a wide variety of communication and public outreach services for large-scale permitting, planning, and construction projects.

Requirements

  • Media-relations skills and previous experience working with media outlets to develop and deliver key messages and manage content (news, events, crises, etc.)
  • Excellent verbal and written communication skills.
  • Ability to understand and assist with the management of large-scale permitting and construction projects, and the necessary communications processes associated with such an effort.
  • Proficient in Microsoft Office Suite.
  • Expert analytical and problem solving skills.
  • Ability to work under pressure and meet deadlines.
  • High level of attention to detail with ability to perform quality reviews.
  • 4 years of strategic communication experience (required with Bachelor's Degree).

Nice To Haves

  • Experience related to communication on behalf of engineering or construction projects.
  • Proposal writing experience strongly preferred.
  • Experience in developing content for social media and news releases, as well as web design and coding (for both traditional and social media platforms).
  • 3 years of strategic communication experience (preferred with Master's Degree).

Responsibilities

  • Perform public involvement, public relations, and community outreach activities for clients' capital projects.
  • Develop and implement public involvement strategies, outreach plans, key messages, and communication materials.
  • Coordinate with clients, project managers, technical teams, contractors, and field staff to understand project schedules, activities, and potential public impacts.
  • Plan and coordinate public meetings, information sessions, stakeholder briefings, special events, surveys, and other outreach activities, including event logistics.
  • Develop and distribute project communications, including fact sheets, brochures, handouts, newsletters, mailers, notices, presentations, website content, social media, videos, and other materials for project audiences.
  • Communicate project and construction impacts, including traffic changes, access restrictions, detours, schedule changes, noise, and other potential disruptions.
  • Conduct outreach with residents, property owners, businesses, community organizations, government agencies, and other stakeholders.
  • Respond to and track public questions, concerns, complaints, and requests and coordinate with project teams to support timely follow-up and resolution.
  • Translate technical and project information into clear, easy-to-understand communications for a variety of audiences.
  • Participate in government briefings, community meetings, and project presentations to external groups.
  • Maintain stakeholder contact lists, outreach records, issue logs, and other project documentation.
  • Identify emerging or sensitive community issues and communicate potential concerns to project leadership.
  • Meet with clients and project teams to develop key messages, themes, and individual or local outreach approaches.
  • Perform other duties as assigned.
  • Comply with all applicable policies and standards.

Benefits

  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund
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