Staff Program Manager, Human & LLM Data Annotation Operations
About The Position
Reddit is seeking a Staff Operations Program Manager (IC5) to serve as the strategic architect and operations lead for its central data labeling function. This high-visibility, 0-to-1 role partners with product and technical teams across the company to determine labeling requirements and how to execute them through a centralized function. The role translates complex product needs into clear, scalable labeling directives for vendor teams and works with vendor partners to scale and optimize delivery. It also partners with cross-functional leaders to define automated, LLM-based labeling and improve operational efficiency. The role supports labeling initiatives across Reddit’s Consumer and Ads organizations, including product experiments and Ads safety systems. The position is remote-friendly within the United States, with optional access to offices in San Francisco, Los Angeles, New York City, and Chicago.
Requirements
- At least 7 years of experience in data operations, program management, or vendor operations, with a strong focus on data labeling, model training data, or taxonomy infrastructure.
- Ability to align Product and Engineering leadership, set firm boundaries, and enforce structured prioritization.
- Ability to translate vague product requirements into detailed, unambiguous labeling instructions, edge-case trees, and taxonomy classification schemas.
- Experience using LLMs, synthetic data generation, or automated tooling to augment traditional vendor annotation workflows and scale operational capacity.
- Demonstrated ability to partner with internal Vendor Operations or Managers to turn project requirements into executable guidelines and handle task-level escalations.
Nice To Haves
- Experience navigating cross-functional dynamics across Ads/Monetization and Consumer-facing product organizations.
- Strong proficiency in SQL and data manipulation to independently analyze vendor quality metrics, pipeline throughput, and project completion SLAs.
Responsibilities
- Own and scale the incoming request process across Consumer and Ads, ensuring robust delivery frameworks and appropriate prioritization based on agreed criteria and business impact.
- Shape the growth of the central labeling function and design and execute an operational roadmap to integrate LLM-assisted labeling workflows that augment human vendors and increase throughput.
- Standardize taxonomy definition guidelines and operationalize complex, multi-quarter labeling projects for Consumer product experiments and Ads safety systems.
- Partner with Product Managers, Data Scientists, and Operations leaders across organizations to align labeling capabilities with business objectives and translate high-level concepts into executable human and machine tasks.
- Partner with the Vendor Manager to provide clear task guidelines, resolve complex edge cases, and establish feedback loops that align task performance with product expectations.
- Build, document, and standardize centralized request intake models, SLA frameworks, quality assurance practices, and throughput metrics across labeling domains.
Benefits
- Comprehensive healthcare benefits and income replacement programs.
- 401(k) with employer match.
- Global benefit programs supporting workspace, professional development, and caregiving.
- Family planning support.
- Gender-affirming care.
- Mental health and coaching benefits.
- Flexible vacation and paid volunteer time off.
- Generous paid parental leave.
- Medical, dental, and vision insurance.
- Equity in the form of restricted stock units; depending on the position offered, the role may also be eligible for commission.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
