Staff Product Specialist

OneTrust•Atlanta, GA

5h•$139,725 - $209,588•Hybrid

About The Position

OneTrust is seeking a Staff Product Specialist with deep knowledge of AI Governance Solutions, Responsible AI, and Enterprise AI Adoption to join their R&D, Customer Engineering team. This role will lead AI Governance Initiatives within the Design Partner Program. It is a strategic, customer-facing position responsible for partnering with innovative customers to operationalize AI Governance at an enterprise scale. The Staff Product Specialist acts as a liaison between Customers, Product Management, Engineering, and Executive Leadership. They will collaborate with AI leaders, governance teams, privacy officers, legal stakeholders, and engineering organizations to understand AI risks, adoption barriers, governance requirements, and business objectives. The goal is to translate these insights into product strategy, platform capabilities, and roadmap investments to shape the future of OneTrust's AI Governance portfolio. Success involves helping customers govern AI confidently, accelerating market adoption, influencing product direction, and ensuring OneTrust remains the trusted platform for responsible AI at enterprise scale.

Requirements

8+ years of product management, product strategy, solutions consulting, or technical product leadership experience in enterprise SaaS environments.
Significant experience in AI Governance, Responsible AI, AI Risk Management, Privacy, Security, Compliance, Data Governance, or related domains.
Experience working directly with enterprise customers to define requirements, prioritize investments, and drive product adoption.
Demonstrated ability to influence product strategy through customer insights, market analysis, and business impact assessments.
Strong understanding of AI technologies, generative AI, LLMs, AI agents, evaluation frameworks, and governance considerations associated with enterprise AI deployments.
Experience translating regulatory requirements and governance frameworks into product capabilities and operational workflows.
Proven ability to work across Product Management, Engineering, UX, Legal, Privacy, Security, and Go-To-Market functions.
Strong executive communication, stakeholder management, and customer presentation skills.
Demonstrated ability to balance product vision with execution, delivering measurable customer and business outcomes

Nice To Haves

Experience with Design Partner Programs, Voice of Customer initiatives, Customer Advisory Boards, or Early Access Programs preferred.
Familiarity with AI regulations and frameworks such as EU AI Act, NIST AI RMF, ISO 42001, model governance frameworks, and responsible AI principles preferred.

Responsibilities

Define the AI Governance Vision: Establish the long-term product vision, capability strategy, and roadmap priorities for AI Governance, Responsible AI, AI Risk Management, and AI Compliance solutions. Translate emerging regulations, industry standards, and customer demands into scalable product investments. Partner with executive leadership to shape how OneTrust enables trusted AI adoption across the enterprise.
Be the Voice of the Customer: Serve as the primary AI Governance advocate for strategic Design Partner customers. Lead customer discovery sessions to understand AI deployment challenges, governance maturity, risk concerns, and operational requirements. Convert customer feedback, adoption challenges, and market signals into actionable product recommendations.
Drive Responsible AI Innovation: Guide the evolution of capabilities across AI inventories, AI assessments, AI risk management, AI governance workflows, model oversight, AI policy management, and regulatory compliance. Ensure products help organizations operationalize responsible AI principles while maintaining business agility and innovation. Define governance patterns that balance risk mitigation, transparency, accountability, and AI adoption.
Influence Product & Engineering Execution: Partner with Product Management, Engineering, Architecture, and Design teams to prioritize investments and accelerate delivery. Validate product direction through customer engagement, design-partner programs, and early-access initiatives. Drive measurable improvements in product quality, adoption, customer satisfaction, and business outcomes.
Lead the AI Governance Community: Act as a trusted advisor to customers and internal stakeholders on responsible AI, AI regulations, governance frameworks, and industry best practices. Represent the voice of customers during roadmap discussions, executive reviews, and strategic planning exercises. Influence market perception through thought leadership, customer advocacy, and strategic customer relationships.
Measure Business Impact: Own business outcomes tied to AI Governance adoption, customer value realization, risk reduction, compliance readiness, and customer expansion opportunities. Establish success metrics that connect product investments to customer outcomes and long-term platform growth. Drive customer success through measurable improvements in AI governance maturity and operational efficiency.