Staff Product Operations Manager

Stack Overflow

7h•Remote

About The Position

Stack Overflow is transforming its product development process to be AI-native, aiming for a 10X increase in deployment frequency. This role is crucial for building the operational engine that supports this transformation, connecting research, design, engineering, pricing, and go-to-market into a high-velocity product development process. The Director of Product Operations will serve as the principal product operations advisor to the leadership team, reporting directly to the Chief Product and Technology Officer (CPTO). This position is ideal for someone who thrives at the intersection of strategy and execution and wants to make a direct impact on a company at a significant inflection point.

Requirements

8+ years in Product Operations, specifically in a senior-level product operation or closely related role, in a high-growth software environment.
Demonstrated experience owning and improving end-to-end product development processes — research through release.
Deep familiarity with Jira and modern product development workflows.
Strong systems thinker who builds operating models that scale without adding unnecessary overhead.
Influencer who drives change without direct authority.
Data literate — you know what's missing, make sure it gets measured, and help others act on it.

Nice To Haves

Possesses formal accreditations in Product Operations or a related field.
Has led a real process transformation, not just documented one.
Knows when to add structure and when to remove it.
Has worked in close partnership with strong Product leaders and made their teams faster without diminishing their ownership.
Understands how AI is changing product development workflows and is actively thinking about what that means for how product organizations operate.

Responsibilities

Drive, own, and be accountable for the end-to-end operational engine that connects research, design, engineering, pricing, and go-to-market into a high-velocity product development process.
Partner with Product, Design, and Engineering leadership to drive strategy and ensure clear ownership, handoffs, and quality standards at each stage from research and discovery through pricing and release.
Identify where the product development process breaks down and drive improvements without owning the decisions themselves.
Ensure planning visibility and reliability through Jira governance, roadmap alignment, sprint cadences, and operating rhythms that keep product direction and team execution in sync.
Make plans visible and trustworthy, ensuring teams own the plans.
Ensure the organization has clear, actionable visibility into key metrics such as deployment frequency, product outcomes, adoption, and cost.
Ensure the right data exists and is used effectively.
Coordinate across Product, Design, Engineering, and Product Marketing to manage dependencies, ensure decisions are made at the right level, and prevent issues from falling through the cracks.

Benefits

Competitive Base Salary
Generous paid vacation
Generous parental leave (16 weeks at 100% pay)
Family care leave
Unlimited sick days
Industry-leading health benefits that are applicable per country of residence for all our full-time employees
Company-paid Life Insurance
Home Internet stipend
Professional allocation for your growth and development
One-time allowance to assist with your home office setup
Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive