Staff Product Operations Lead, Marketplace Operations

Databricks•Mountain View, CA

2d•$167,000 - $229,550

About The Position

As enterprise AI adoption accelerates globally, the Databricks Marketplace serves as a core engine for third-party innovation, enabling organizations to discover, share, and commercialize data assets, AI models, and applications. We are looking for an Operations Lead to own and scale the end-to-end operational engine behind our Marketplace. In this high-visibility position, you will establish operational excellence across partner and transaction approvals, marketplace health, deal desk support, catalog integrity, and partner and customer retention initiatives. This role is for a hands-on builder who is as comfortable running operations as building the tools behind them. Beyond running day-to-day workstreams, you will actively architect and deploy tools, automations, and AI-driven workflows to scale the platform. Partnering cross-functionally across Product, Engineering, Sales, Marketing, and Field leadership, you will remove friction, shape our Marketplace product, and help guide our go-to-market direction. This is an individual-contributor role today, with the opportunity to build and lead a team as the Marketplace scales.

Requirements

8+ years of operational leadership experience across Business Operations, Product Operations, Technical Program Management, or scaling operational functions within a fast-paced technology environment.
Demonstrated "builder" capability: hands-on experience designing and shipping automations or operational tools using a mix of Python, low-code/RPA platforms, workflow platforms, or modern AI, LLM, and agent tooling.
Proven track record of full operational ownership over end-to-end processes, approval gates, and quality control systems rather than pure analytical reporting.
Strong cross-functional collaboration and leadership skills, with a history of aligning priorities across Product, Engineering, Sales, and Field organizations.
Exceptional organizational skills, strong attention to detail, and the ability to move fast and keep a high bar for accuracy in ambiguous situations.
Direct experience with enterprise software marketplaces, two-sided platform ecosystems, or cloud commerce environments.

Nice To Haves

Experience scaling a marketplace, platform, or commerce operation through a high-growth phase.
Familiarity with software commercial structures, Deal Desk operations, or strategic partner GTM programs.
Experience quickly adopting next-generation AI coding tools (e.g., Claude Code, AI agents) to streamline personal or team productivity.

Responsibilities

Architect, manage, and scale end-to-end operational workflows for partner eligibility and onboarding, transaction approvals, catalog health, and featured listing placements.
Own the health and integrity of the Marketplace: monitor key signals, establish quality controls, and support Deal Desk on complex commercial transactions.
Design and deploy custom tools, automations, and AI-assisted workflows (leveraging Python, low-code tools, workflow platforms, or agentic AI) to reduce operational friction and accelerate throughput.
Drive retention campaigns and cross-functional operational cadences aligned with Product, Engineering, Sales, and Field teams.
Partner on go-to-market efforts, driving transaction pipeline growth and strategic partner and customer deals.