Staff Product Manager

Phaidra • New York, NY

9d • $150,280 - $243,100 • Remote

About The Position

Phaidra is building the future of industrial automation with AI-powered control systems. They use reinforcement learning algorithms to convert sensor data into high-value actions and decisions, focusing on industrial applications. Phaidra enables domain experts to configure AI control systems without coding. The team has a strong track record in AI applications, including DeepMind's AlphaGo and optimizing Google's Data Centers. Phaidra values Transparency, Collaboration, Operational Excellence, Ownership, and Empathy. The company is 100% remote, hiring internationally through OysterHR, with team members across various countries.

Requirements

• 8+ years of technical product management experience, including leading large, complex, cross-functional initiatives.
• Comfortable spending significant time directly with customers or end users, and treats that time as core product work, not a distraction from it.
• Track record of helping take a product from point solution toward platform — or contributing to a platform, integration, or data-surface product.
• Exceptional ability to translate customer needs into strategic product direction and to sequence an ambitious vision into fundable steps.
• Deep expertise in prioritization frameworks and product decision-making under uncertainty.
• Strong technical acumen, including system architecture, integrations/APIs, and data platforms.
• Ability to influence at all levels, including leadership, and to align teams on strategy, decisions, and trade-offs.
• Experience mentoring and developing other product managers.
• Excellent communication skills, including explaining complex ideas to audiences from the floor to the boardroom, in an all-remote setting.
• Shares our company values: Collaboration, Transparency, Operational Excellence, Ownership, & Empathy.

Nice To Haves

• Domain experience in data centers, critical infrastructure, industrial, or energy systems.
• Experience with forward-deployed or services-led motions and turning them into platform revenue.
• Familiarity with operational systems in this space, such as BMS/EPMS, CMMS, DCIM, or ITSM.
• Experience productizing agentic AI or autonomous/closed-loop control.
• Experience designing layered or usage-based B2B pricing, and familiarity with B2B sales and go-to-market.
• Startup or high-growth experience with distributed/global teams.

Responsibilities

• Partner with the CPO to develop and drive the product strategy and roadmap that establishes Prism as the agentic operating platform for the data center — spanning diagnostics, triage, and the broader intelligence layer operators and executives depend on.
• Translate the platform vision into a sequenced, fundable roadmap, and drive it to delivery across teams.
• Regularly visit and join calls with customers to see Prism in production and hear unfiltered feedback, not just what's escalated.
• Translate floor-level customer pain into clear, high-quality product requirements, keeping teams close to real operator context.
• Help drive expansion along two axes — connecting more of the data center’s operational and business systems, and advancing our insight & recommendations and supervised & autonomous control offerings.
• Lead the delivery of key integrations that connect new systems into Prism, closing the loop from detection to diagnosis to action.
• Partner with Engineering and Design to sequence and ship the platform capabilities that make broader, safer autonomy possible.
• Support the expansion of Prism’s user base beyond the operations floor to new personas and buyers, including facilities and infrastructure leadership at hyperscale and neocloud operators, and partner with go-to-market and Finance on packaging and pricing.
• Establish frameworks for prioritization, discovery, and risk mitigation; build high-quality product artifacts; coach and mentor other PMs, and help raise the standard for product practice — frameworks, artifacts, discovery rigor — across the team, not just within your own initiatives.
• Own the metrics that define success in this role, including adoption across new systems and personas, progress along the insight-to-autonomy axis, and expansion revenue, and use them to guide prioritization and roadmap trade-offs.
• Deeply understand the product architecture and participate actively in technical planning, so the strategy stays grounded in what the platform can actually do.
• Help ensure alignment across teams by clearly communicating strategy, decisions, and trade-offs.

Benefits

• Competitive compensation & meaningful equity.
• Outsized responsibilities & professional development.
• Training is foundational; functional, customer immersion, and development training.
• Medical, dental, and vision insurance (exact benefits vary by region).
• Unlimited paid time off, with a required minimum of 20 days per year.
• Paid parental leave (exact benefits vary by region).
• Flexible stipends to support your workspace, well-being, and continued professional development.
• Company MacBook.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed