Staff Product Manager

Loot Labs•Seattle, WA

4d•Remote

About The Position

Loot Labs is on a mission to make collecting fun. Through our flagship product, Boxed.gg, we are reimagining how the world collects by blending digital entertainment with tangible rewards, delivering nostalgia and discovery straight to the fans' doorsteps. We are a community-first company, serving 1M collectors and fostering an active community of over 145k+ Discord members. We are ambitiously led by veterans from Microsoft, Twitch, 2K, and Boeing. Our company is remote-first, valuing high autonomy, low ego, and trusting our team to build from anywhere in the world. Since our inception in 2023, we’ve seen significant year-over-year growth and are gearing up for our most ambitious year yet, with major expansions planned across product offerings, strategic partnerships, and next-generation collector experiences. If you’re ready to build products that spark joy at a global scale, you’re in the right place.

Requirements

Operated where the buck stops with you (e.g., 1st/2nd PM, owned a business line, led a product where founders looked to you for an answer).
Defended and made truly difficult decisions.
Operated somewhere where headcount isn’t the answer, ownership and agency are.
Had days where you’ve written a PRD, chased a vendor, caught a production bug, dug through support tickets, chatted with customers, and unblocked an engineer on a hairy problem.
Owned a roadmap with significant revenue impact.
Operated in a role where you were responsible for driving impact, and can explain how & why core product metrics positive or negatively changed.
Worked alongside team members who questioned your reasoning, and earned the trust of the room.
Technical enough to gain the trust of your engineering and design teammates.
Said no to a leader and made it stick, or said yes and then delivered something better than what was asked for.
Can stand up for what you think is right, but also can disagree and commit with learning in mind.
Aren’t afraid of going across department lines to solve problems.
Curious about collectibles as an industry.
Full-stack model (T-Shaped): Understands the parts of the business that touch theirs and operates across them.
Fluent across multiple verticals.
Has wide context across the org.
Connects dots beyond just their core discipline.
Recognized depth in one area and credible contribution across several.
Scrappiness: Creates leverage that scales the business without defaulting to added cost or headcount as step 1.
Experiments with new tools or ways of working (eg AI).
Resourcefully unblocks themselves; builds or automates a fix.
Sets the bar for doing more with less.
Measure what matters: Knows the data and facts behind the work.
Build new ways to measure what matters and how it drives impact to company goals.
Proactively digs for patterns and trends.
Backs decisions with evidence.

Nice To Haves

Experience building consumer products with engagement loops and habit formation
Marketplace, e-commerce or fulfillment systems experience
Familiarity with digital economies, site currencies, and payment rails
Experience with live operations and in-product economy design
Personal interest in collectibles, TCGs, or hobby communities

Responsibilities

Own the BOXED.GG roadmap and contribute to other strategic initiatives.
Set direction, defend that direction to founders and senior stakeholders, and be accountable for what the business builds next.
Own the health of the BOXED economy, think through opportunities to enhance it, and carefully consider customer sentiment.
Own the full customer journey, from onboarding to new user activation, core gamification and opening experiences, social & retention mechanics, the in-product economy, and the logistical fulfillment systems.
Propose what we build, sequence it against a business that's already working, and drive towards business & customer outcomes.
Live in the quantitative data (activation, retention, monetization, referrals), spec the analytics that will make features & experiments successful, and pull and analyze this data yourself.
Live in qualitative data (customer interviews, community beta test groups, polls & surveys) to ensure we are building for our customers.
Focus on the systems problems within the BOXED inventory pipeline, considering how sourcing constrains offerings and how offerings impact sourcing decisions.
Operate where the buck stops with you, defending and making difficult decisions.
Operate where headcount isn’t the answer, ownership and agency are.
Drive impact and be responsible for core product metrics.
Gain the trust of engineering and design teammates, and know when to let them do their job.
Stand up for what you think is right, but also disagree and commit with learning in mind.
Go across department lines to solve problems, working with colleagues across marketing, growth, fulfillment, support, and more.
Be curious about collectibles as an industry, asking questions, digging in with the community, and forming a point of view about what collectors want.
Understand the parts of the business that touch theirs and operate across them.
Create leverage that scales the business without defaulting to added cost or headcount.
Experiment with new tools or ways of working.
Resourcefully unblock yourself; build or automate a fix.
Know the data and facts behind the work.
Build new ways to measure what matters and how it drives impact to company goals.
Proactively dig for patterns and trends.
Back decisions with evidence.