(USA) Staff, Product Manager
About The Position
The Staff, Product Manager leads the strategy and execution for the AI Evaluation & Learning platform that enables trusted AI across Walmart Merchandising. This role owns the products that help teams evaluate AI quality, collect user feedback, provide auditability and observability, and continuously improve AI performance at scale. The position will partner with engineering, data science, and product teams to define common evaluation standards, build reusable platform capabilities, and drive adoption across AI-powered products. This is a unique opportunity to establish the foundation for how enterprise AI systems are measured, monitored, and continuously improved. Our team develops an AI-native merchandising platform that empowers the merchandising organization by building shared services to govern and scale applications efficiently. Leveraging advanced technologies and data-driven insights, the team enhances product strategy and roadmap management. Collaborating closely with stakeholders, members drive innovation and operational excellence to deliver scalable solutions. The team applies strong project and stakeholder management skills to navigate complex challenges and ensure alignment with business goals. Continuous improvement and strategic thinking are central to maximizing impact across the merchandising domain.
Requirements
- Proven experience defining product strategy and leading execution for complex platform or AI-powered products.
- Strong stakeholder management skills with ability to influence cross-functional teams.
- Experience establishing product success metrics, evaluation frameworks, and data-driven feedback loops to continuously improve product quality.
- Ability to define long-term product vision and drive adoption of shared platform capabilities across multiple product teams.
- Strong customer and technical aptitude, with experience translating complex problems into intuitive, scalable product solutions.
- Experience leveraging AI and emerging technologies to deliver measurable customer and business value.
- Demonstrated ability to mentor product managers and elevate product management best practices.
- Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management.
- 9 years’ experience in product management or related area.
Nice To Haves
- Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Define the vision, strategy, and roadmap for the AI Evaluation & Learning platform, enabling trusted AI across Walmart Merchandising.
- Build reusable platform capabilities for AI evaluation, user feedback, auditability, observability, and continuous learning.
- Establish common evaluation standards for AI-powered products and partner with cross-functional teams to drive adoption of the AI Evaluation & Learning platform.
- Define success metrics and use data to continuously improve AI quality, reliability, and user trust.
- Mentor product managers and champion best practices for building and measuring AI products.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
