Staff Product Manager
About The Position
Charta Health is seeking a Staff Product Manager to lead the development of scalable, revenue-generating product offerings tailored to their core customer verticals. This is a high-impact role at the intersection of customer insights, go-to-market, and platform development. The role involves working closely with software engineers, forward deployed software engineers, sales, and customers to gather insights across complex, bespoke customer needs into repeatable, self-serve solutions that drive growth. The Staff Product Manager will lead product strategy across customer verticals, building the infrastructure, standards, and self-serve tooling needed to scale the offering efficiently and predictably. This role will serve as the connective tissue between bespoke customer builds and core platform capabilities, identifying opportunities to productize common patterns and deliver leverage across teams. This is a high-trust, high-impact role on a team that thrives on ownership, translating trends across customer clusters to unlock roadmap efficiency and reduce delivery time for future customers.
Requirements
- 5–8+ years in product management, forward deployed engineering, or a hybrid customer-facing technical role
- Proven ability to translate customer complexity into modular, scalable product solutions
- Experience building products with GTM alignment (pricing, packaging, strategy)
- Strong technical fluency, allowing for deep collaboration with engineers on system tradeoffs and building scalable infrastructure
- Excellent communication and storytelling skills to align stakeholders across functions
- Bias for action and ownership; thrives in ambiguity and can drive clarity through structured thinking
Nice To Haves
- Turn ambiguity into clarity. You translate customer signals and workflows into clear product direction that balances user needs and technical constraints
- See patterns in the noise. You cut through scattered customer feedback, regulatory shifts and and market signals to prioritize product features
- Build cross-functional trust. You communicate clearly across teams and navigate technical and strategic discussions with confidence
- Drive alignment with precision. You break down complex inputs into actionable product specs that keep engineering, deployment, and leadership on the same page
- Want to build from zero to one. As our first PM, you’ll shape how we scale across verticals, streamline onboarding, and define the future of our product
- Understand how things fit together. You’re fluent in technical tradeoffs, configuration design, and how infrastructure maps to user value
Responsibilities
- Own the product roadmap for core business units
- Own the lifecycle of key product initiatives from inception to launch
- Gather feedback from strategic customers to inform product direction
- Define business models, pricing packages, & other commercial standards
- Help steer the growth of our product & engineering organization
Benefits
- Competitive salary and comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, and more
- Team dinners and snacks in the office to keep you at your best
- Growth opportunities in a fast-paced, innovative tech startup
- Ongoing professional development and access to cutting-edge AI and healthcare tools
- Wellness & learning stipends so you can invest in both your health and personal growth
- Lively in-person (required 5 days per week) work culture at our headquarters in downtown San Francisco
- $200,000 - $260,000 USD depending on experience + equity + benefits
- Annual performance based bonus up to 30%
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
