Staff Product Manager, Technical

Robots and Pencils

12h

About The Position

Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We're all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there. We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. We move fast, sweat the details, and build things that actually ship. We're looking for a Principal Product Manager to drive product vision and strategy across the engagements they support. This role is ideal for a deeply experienced product leader who owns the hardest product challenges, serves as the senior product voice in client relationships, and shapes how product management is practiced at Robots & Pencils. In this role, you will operate as the principal product authority on a cross-functional team, defining vision, setting delivery standards, and partnering with client executives on product direction. You'll mentor experienced PMs, contribute to practice growth, and bring the depth of experience to navigate complexity, ambiguity, and high-stakes decisions with confidence.

Requirements

10+ years of experience in product management, with a strong record in consultative or enterprise environments
Demonstrated track record of defining product vision and strategy for complex, high-stakes digital products
Expert-level client advisory skills and experience influencing at the executive level
Deep experience leading discovery, roadmapping, and delivery across large, multi-stakeholder organizations
Track record of mentoring senior product managers and shaping team-level PM practices
Strong cross-functional leadership and the ability to align engineering, design, strategy, and business at scale
Experience defining product metrics, success frameworks, and iterative delivery models
Some experience with AI tools to drive efficiency, research synthesis, and product thinking at scale (e.g., Claude)

Nice To Haves

Experience contributing to business development, proposals, or practice growth is a plus

Responsibilities

Drive product vision and strategy on the engagements you support, owning direction for the most complex, high-stakes digital products
Define product operating models, discovery practices, and delivery standards for the engagement
Own the most difficult product challenges — framing problems, aligning stakeholders, and driving resolution at scale
Define success frameworks and use data, research, and user insight to evaluate outcomes and shape product direction
Identify opportunities to improve how product is practiced across the engagement and contribute those learnings back to R&P
Bring an AI-forward mindset to your daily work, using tools like Claude to drive efficiency, research synthesis, and product thinking at scale
Partner with senior leadership and client executives as the principal product advisor, shaping product vision and direction at the engagement level
Represent product thinking at the leadership level, influencing how strategy, delivery, and technology decisions are made
Lead the most complex stakeholder forums, workshops, and executive-level discussions
Define and champion product delivery standards and best practices on the engagements you support
Mentor experienced PMs, helping them grow their product judgment, strategic thinking, and client impact
Own the most difficult product decisions, serving as the senior product decision-maker on complex tradeoffs
Contribute to business development, proposals, and the growth of R&P's product management practice