Staff Product Manager – Navigation Experience

GM • Warren, MI

5d • Hybrid

About The Position

Why join us? General Motors pioneers the innovations that move and connect people to what matters. We see a world with zero crashes, zero emissions, and zero congestion. As we move toward this vision, software plays an integral role as it becomes more prominent in our vehicles. Our ambition in Software & Services Product Management is to build a world-class software development culture that is part of the company’s shared vision. We are creating an elite portfolio of software-defined vehicles by tightly integrating software, hardware, and services to create complete and compelling vehicle experiences for our customers. Navigation is one of the most critical and most-used experiences in the vehicle—and it is foundational to safety, autonomy, and customer trust. The Role As a Staff Product Manager – Navigation Experience, you will own and evolve a significant part of the navigation products deployed in future GM vehicles. This includes GM’s primary navigation experience, as well as key integrations with other GM experiences like charging, OnStar, AI voice assistant, and GM mobile apps. This role is critical because the scope of this product experience is large, will impact all of our customers, and will operate at a very large scale. You will be accountable for managing integrating the core navigation experience with other GM services, as well as product health, quality, customer experience, roadmap evolution, and lifecycle management. You will work closely with internal cross-functional partners and external vendors as a key strategic partner. Success in this role requires strong product ownership, a customer-centric point-of-view, vendor management skills, technical depth, and the ability to balance near-term operational needs with long-term product strategy.

Requirements

• 7+ years of experience in software or digital product management, with ownership of customer-facing products at scale.
• Proven experience managing complex, technology-driven products with multiple stakeholders and dependencies.
• Experience working with external technology vendors or platform partners, including roadmap alignment and issue escalation.
• Strong understanding of navigation, mapping, location-based services, GPS/GNSS systems, or adjacent domains (e.g., mobility, automotive software, embedded systems).
• Demonstrated ability to manage products in the early stages of development and in production environments.
• Experience balancing customer needs, technical constraints, business priorities, and contractual obligations.
• Strong analytical skills, with the ability to use data and metrics to guide prioritization and measure success.
• Excellent written and verbal communication skills, with the ability to clearly articulate product vision, strategy, and tradeoffs.
• Demonstrated excellence in written product communication, including product vision documents, product strategy narratives, PRDs, and executive-level briefs.
• Proven ability to tell a compelling product story, tailoring depth and framing for both working teams and senior leadership audiences.
• Strong experience using writing as a primary tool for alignment, decision-making, and execution in complex product environments.
• Ability to synthesize business, technical, and customer inputs into clear, persuasive, and well-structured written artifacts.

Nice To Haves

• 10+ years of experience in automotive, embedded systems, or large-scale platform products.
• Experience in navigation, mapping, or other geospatial services.
• Experience working with commercial mapping/navigation providers.
• Experience managing products in the early stages of product development, including managing customer-facing trade-offs and launch planning.
• Familiarity with in-vehicle software ecosystems, infotainment systems, or connected vehicle platforms.
• MBA or equivalent advanced degree.

Responsibilities

• Own the end-to-end product lifecycle for a significant part of GM’s future navigation experience, including integration of GM services like charging, OnStar, voice assistant, and mobile.
• Serve as the single-point product owner for defined parts of the navigation experience, accountable for product quality, reliability, customer satisfaction, and roadmap execution.
• Define and drive portions of the product strategy and roadmap for navigation at GM, including feature evolution, version upgrades, issue resolution, and continuous improvement.
• Act as the primary interface with external navigation vendors, managing partnerships, contractual deliverables, escalations, roadmap alignment, and performance.
• Collaborate closely with Engineering, Design, Program Management, Strategic Partnerships, Purchasing, Chief Engineers, and Operations to deliver high-quality navigation experiences across vehicle programs.
• Identify, prioritize, and resolve customer-impacting issues in production, balancing speed, quality, and long-term architectural considerations.
• Use data, telemetry, customer feedback, and market insights to drive informed product decisions and continuous improvements.
• Clearly communicate product direction, tradeoffs, risks, and progress to executive and cross-functional stakeholders.
• Ensure the navigation experience aligns with GM’s broader software & services, vehicle products, and customer experience strategies.
• Review and content approval for Vehicle Owner's manual Navigation sections.
• Author clear, structured product vision, product strategy, and PRD documents that align teams around goals, scope, priorities, and execution plans.
• Translate complex product and technical concepts into compelling narratives that drive alignment across Engineering, Design, Program, and cross-functional stakeholders.
• Drive alignment with Marketing and Communications departments for product launch.
• Present product direction, tradeoffs, and roadmaps effectively to senior leadership, influencing decision-making and securing alignment and buy-in.
• Facilitate working sessions and reviews using written artifacts as the primary mechanism for clarity, accountability, and execution.

Benefits

• GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees