Staff Product Manager, Billing

Stripe•Seattle, WA

About The Position

The Stripe Billing team builds software tools that accelerate the economic and technological growth of global businesses by helping them operationalize their commercial relationship with their customers. Our product offering is a robust set of building blocks which our customers combine in creative ways to support their ever-evolving business. Our Billing platform serves as the strong foundation to support different billing models, customer acquisition channels and ways of issuing bills and collecting payments. We also offer tools such as billing and SaaS analytics, revenue retention and recovery, designed to meet the full recurring revenue management needs of startups and large enterprises alike. As a Product Manager on Stripe Billing, you will be responsible for understanding user needs, developing long-term product plans to solve categories of problems for our users and shaping specific product features to solve those user needs. You will also be responsible for the growth and usage of our products, to ensure we’re helping businesses get the most value from using Stripe Billing. At Stripe, product development is an extremely collaborative effort between engineering, design, product marketing, data science and customer-facing teams. You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world.

Requirements

10+ years relevant product management experience
Strong technical skills e.g., ability to gain an in-depth understanding of software systems, build a robust integration with the Stripe API, make meaningful contributions to high-stakes discussions on API design, data modeling and software architecture
Strong customer empathy across different segments and personas: from startups to large enterprises, across both engineering and finance functions
Strong product sense: ability to understand user needs in-depth and build delightful product experiences to solve them and make our users successful
Strong communication skills: ability to synthesize complex discussions, write succinctly and present to senior stakeholders both within and outside Stripe

Nice To Haves

Experience managing technical software products from infancy to scale
Ability to internalize an entire cross-functional business and lead a comprehensive product vision
Experience designing and building a multi-product platform
Creative product thinker who loves collaborating across the company with engineering, analytics, marketing, design and sales to experiment and build superior products
Strong written and verbal communication skills with a talent for precise articulations of customer problems
Motivated by the chance to improve the lives of your users
Ever started or run a business before (not a requirement)
Scrappy, you do what it takes to get it done

Responsibilities

Understanding user needs
Developing long-term product plans to solve categories of problems for our users
Shaping specific product features to solve those user needs
Responsible for the growth and usage of our products
Identify the most important problems to solve
Develop product solutions
Work with engineering and design to scope the work
Articulate the product vision
Develop annual and quarterly plans
Collaborate with other functions to deliver these solutions to our users and make them successful