Staff, Product Manager - Automated Outbound Dispatch

Walmart•Bentonville, AR

2d•$110,000 - $220,000•Onsite

About The Position

We are seeking a Staff Product Manager to lead the strategy and execution of outbound dispatch capabilities across our automation ecosystem. This role owns the critical transition between automated fulfillment operations and the drivers and customers who depend on them, creating a reliable, efficient, and scalable outbound flow that improves operational performance, driver productivity, and customer experience. Success requires strong product leadership, systems thinking, technical fluency, and the ability to influence cross-functional teams across engineering, automation, transportation, operations, design, analytics, and field leadership.

Requirements

Proven product leader who turns ambiguity into scalable strategies and roadmaps.
Strong execution skills with experience leading large cross-functional initiatives.
Deep expertise in supply chain, fulfillment, automation, and transportation technologies.
Technical fluency with APIs, integrations, system architecture, and operational constraints.
Data-driven mindset using KPIs, dashboards, analytics, and customer insights.
AI-first approach focused on measurable business outcomes.
Experience owning complex product strategies across interconnected systems.
Excellent communication and stakeholder management skills.
Bachelor's degree (Master's/MBA preferred) and 5+ years of relevant experience.
Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management.
9 years’ experience in product management or related area.

Nice To Haves

Master's degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products,
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Own the outbound dispatch product strategy
Define the long-term product vision, strategy, and roadmap.
Establish end-to-end order flow from automation through customer handoff.
Translate operational challenges into scalable product capabilities.
Balance customer, driver, operations, transportation, and automation priorities.
Build business cases and investment recommendations.
Improve the automation-to-driver handoff
Ensure orders are complete, accurate, staged, and ready for drivers.
Reduce driver wait time, dwell time, search time, and loading friction.
Improve synchronization between automation, dispatch, and transportation.
Define exception-management capabilities.
Provide clear operational visibility throughout the handoff.
Protect the customer experience
Optimize dispatch decisions for delivery commitments, freshness, and quality.
Partner with customer-facing teams on accurate order status.
Identify failure modes and develop proactive recovery capabilities.
Lead discovery, execution, and iteration
Lead products from discovery through launch and optimization.
Partner across engineering, automation, transportation, operations, design, and analytics.
Define requirements, dependencies, success metrics, and operational readiness.
Resolve cross-system dependencies and drive trade-off decisions.
Use data to guide product decisions
Build metrics, dashboards, and instrumentation.
Analyze operational performance and identify investment opportunities.
Define KPIs and validate solutions through pilots and experiments.
Drive continuous improvement using data and SQL.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.