Dispatch Manager

White Cap•Carrollton, TX

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a Dispatch Manager! Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Dispatch Manager!

Requirements

Generally has 7+ years of experience.

Nice To Haves

Demonstrated supervisory or management experience leading drivers, dispatchers, or transportation teams in a distribution, logistics, or delivery environment
Experience using routing, dispatch, fleet management, or transportation management systems (e.g., Descartes or similar platforms)
Strong knowledge of DOT regulations, driver qualification requirements, vehicle inspections, and transportation safety programs
Proven ability to optimize delivery routes, improve fleet utilization, and manage daily transportation operations to meet customer service objectives
Experience managing vehicle maintenance programs, driver schedules, and transportation-related performance metrics
Strong problem-solving and decision-making skills with the ability to address delivery issues, reroute resources, and respond to changing operational demands
Excellent communication and relationship-building skills with the ability to collaborate effectively across transportation, warehouse, sales, and customer-facing teams
Knowledge of construction, industrial, building materials, or contractor-focused delivery operations is preferred; bilingual (Spanish/English) proficiency is a plus

Responsibilities

Manages, recruits, and hires all Delivery Drivers and Dispatchers.
Ensures delivery trucks are loaded and operated in compliance with all safety standards.
Ensures Drivers are routed effectively to meet planned and unplanned delivery commitments.
Ensures vehicle fleet is properly maintained.
Minimizes turn-around times through direct supervision of Drivers.
Works with Warehouse Manager to ensure seamless integration of Delivery and Warehouse operations and proper inventory controls.
Works closely with Inside Sales and Account Managers to resolve delivery issues, reroute trucks and make unplanned vendor pickups.
Develops and maintains expert knowledge of the branch delivery area geography.
Performs other duties as assigned.