Staff Product Manager (AI Care Management)

Pair Team

3d•$215,000 - $245,000•Remote

About The Position

Pair Team is building a new kind of healthcare system across Medicaid, Medicare, and public assistance programs, recognizing that access to housing, nutritious food, and reliable transportation are critical to health. As a public benefit corporation and AI-enabled medical group, they partner with community organizations to deliver “whole-person” care to millions who rely on the safety net. Their model replaces fragmented healthcare and social services with one trusted relationship for all medical, behavioral, and social needs, improving access, building trust, and lowering costs. This is driven by an AI-first, whole-person infrastructure platform that connects healthcare and social-service organizations into a unified network, leveraging data and operational experience to coordinate care, automate operations, and learn from every patient interaction. The Staff PM on Pod-Agents will own the product vision and roadmap for the AI agent platform, designed to assist frontline care managers by reducing administrative burden, surfacing information, and fostering human connection with patients. This is a high-autonomy role at the intersection of clinical reality and technical possibility, working directly with engineering, clinical operations, and the Chief Medical Officer.

Requirements

5+ years of product management experience, with at least 3 years in healthcare, care delivery, or a similarly regulated and complex domain.
Demonstrated experience operating as a staff-level IC PM, owning roadmap direction, writing crisp specs, and influencing outcomes across engineering and clinical stakeholders without formal authority.
A track record of building products that touch clinical workflows, whether for care managers, clinicians, health plans, or patients.
Experience shipping AI or ML-powered features with hands-on involvement in defining evaluation criteria, success metrics, and post-launch iteration.
Strong written communication. You write specs that move teams forward and can explain complex tradeoffs clearly to both technical and non-technical audiences.
Comfort with compliance and regulatory constraints as first-class product inputs, not afterthoughts.

Nice To Haves

Experience with Medicare Advantage, Enhanced Care Management (ECM), D-SNPs, or similar Medicaid/Medicare programs.
Background building tools for complex care populations, including dual-eligible, Medicaid, or high-acuity patients.
Familiarity with agentic AI systems, LLM-based product development, or clinical decision support tools.
Experience at a value-based care company, care management organization, or digital health startup.

Responsibilities

Partner with product leadership to define and drive the Pod-Agents roadmap, from discovery through pilot, GA, and ongoing iteration.
Contribute to strategy, own the specs, and drive execution on one of our most technically ambitious product areas.
Partner closely with our CMO and clinical operations team to deeply understand how care managers work, where AI can genuinely help, and where humans need to stay in the loop.
Define what good looks like for AI agent features, including evaluation frameworks, success metrics, and feedback loops.
Write clear, opinionated specs that give engineers and designers the context they need to build the right thing.
Navigate ambiguity with confidence in a greenfield product work in a regulated domain.
Serve as a cross-functional thought partner across Pod-Agents, ECM, and Access, helping connect the dots between what we're building and Pair Team's broader care delivery model and partner programs.

Benefits

Competitive salary: $215,000 - $245,000
Equity compensation package
Flexible vacation policy
Comprehensive health, vision & dental insurance
$50 employer contribution to active HSA accounts
401k through Guideline
Life insurance and AD&D
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!