Staff Product Designer

Omnicell•Austin, TX

About The Position

Staff Product Designer (Platform) Redefining Product Design at System Scale At Omnicell, we’re redefining medication management through a unified cloud platform that spans devices, applications, and AI-powered intelligence. We’re looking for a Staff Product Designer to operate at the platform level—someone who doesn’t just design features, but shapes the system, sets direction, and drives outcomes across an entire product ecosystem. This is a role for a designer who leads through vision, prototypes the future, and aligns cross-functional teams around a unified experience. What This Role Is This is not a feature-level design role. You will: Own experience strategy across a platform or major product surface, not just individual workflows Define north star vision and design principles that guide multiple teams Use interactive, code-backed prototypes as the primary vehicle for strategy, alignment, and delivery Operate as a force multiplier, elevating the quality and impact of multiple designers and teams You will collapse the distance between idea and execution, turning ambiguity into direction, and direction into shipped outcomes.

Requirements

8+ years in product design, with significant experience on platforms, ecosystems, or multi-product systems
Demonstrated ownership of large, ambiguous initiatives with measurable business impact
Experience influencing multiple teams or product areas simultaneously
Proven ability to define experience strategy, IA, and system-level design frameworks
Track record of driving cross-product consistency and platform unification
Ability to connect user needs, business strategy, and technical constraints into clear direction
A portfolio showcasing: Platform-level thinking, not just features; End-to-end journeys across systems; Prototypes as deliverables, not static design artifacts; Clear linkage to business and user outcomes
Deep experience integrating AI into product design workflows
Comfort with code-backed prototyping tools (e.g., Figma Make, Claude Code, Builder.io, Lovable, or equivalent)
Ability to critically evaluate and guide AI-generated outputs at scale
Demonstrated ability to lead without authority, influencing senior stakeholders
Strong storytelling and communication skills, able to align executives and cross-functional teams
Experience mentoring other designers and raising team standards

Nice To Haves

Experience designing enterprise SaaS platforms or regulated environments (e.g., healthcare)
Background in service design, operations, or systems design
Experience shaping design organizations, governance models, or design systems at scale

Responsibilities

Define and drive end-to-end experience strategy across a platform or large product ecosystem
Establish north star visions, experience principles, and interaction models that scale across teams
Architect cross-product journeys, workflows, and information architecture, ensuring consistency and coherence
Identify opportunities to unify fragmented experiences into a single, opinionated platform experience
Lead design for ambiguous, high-impact problem spaces where no clear solution exists
Translate company strategy into clear design direction and roadmaps
Set the bar for design quality through hands-on prototyping and system-level thinking
Drive alignment across Product, Engineering, and executive stakeholders
Use prototypes as the primary tool for strategy, validation, and communication
Push boundaries with AI-assisted design, adaptive interfaces, and intelligent workflows
Explore and define new interaction paradigms (AI copilots, automation, predictive UX)
Guide teams on when and how to leverage Figma Make, code-based prototyping, and AI tools
Lead multi-team initiatives that span products, services, and customer journeys
Influence decisions at the director, VP, and cross-functional leadership level
Resolve conflicting priorities and drive cohesive platform decisions
Act as a connector across teams, ensuring consistency without slowing velocity
Frame complex problem spaces through systems-level customer understanding
Guide research direction and synthesize insights into strategic opportunities
Ensure solutions drive measurable outcomes (adoption, efficiency, safety, revenue impact)
Bring a service design mindset to multi-step, real-world workflows
Shape and evolve the design system, patterns, and interaction models as a platform asset
Drive adoption and governance of shared components, tokens, and UX standards
Establish mechanisms for consistency at scale without blocking innovation
Mentor senior designers and elevate overall team capability
Provide directional critique, not just tactical feedback
Define and reinforce design culture, standards, and ways of working
Serve as a thought leader for modern product design practices (AI, prototyping-first, systems thinking)