Staff Product Designer, Product Infrastructure

Valon Tech • New York, NY

1d

About The Position

Valon is seeking a Staff Product Designer to lead end-to-end design for their Product Infrastructure team. This team is responsible for building the core foundations that will transform Valon’s in-house mortgage servicing platform into a scalable, flexible SaaS product for any servicer. The role will empower other product teams to move faster and with greater quality, driving critical impact on Valon’s business. The designer will partner closely with cross-functional stakeholders to untangle complex problems and deliver elegant, user-centered solutions. This role is for someone who excels in execution, thrives in ambiguity, moves with urgency, and leads by example.

Requirements

• 3+ years of product design experience, preferably in a D2C fintech environment.
• A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems.
• Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond.
• Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces.
• Excellent communication and organizational skills, with a collaborative mindset and attention to detail.

Nice To Haves

• Familiarity with LLM/Generative AI tools.
• Experience designing workflows, internal tools, or B2B SaaS products
• Familiarity with user research, usability testing, and data-driven design decisions

Responsibilities

• Lead end-to-end design of foundational platform capabilities, reusable patterns, and our design system, enhancing usability and accelerating product development across the organization.
• Contribute to product strategy, bringing a strong user-centered perspective and helping the team identify the most important initiatives to work on and why.
• Drive deep user understanding through quantitative and qualitative research—serving the needs of mortgage servicing operators, deployment strategists, and technical teams alike.
• Partner closely with cross-functional partners and other internal product teams to identify shared requirements and deliver generalized tools and systems that solve for broad use cases, reduce redundancy, and promote consistency.
• Mentor designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft.

Benefits

• Competitive salary with a meaningful stake in the company via equity
• 401k plan
• Comprehensive medical, dental, & vision benefits
• Pre-tax deductions for public transportation, rideshare services, and parking expenses
• Company wide orientation for you to successfully onboard
• Learning & development opportunities including regular review cycles that feature 360 degree feedback
• Quarterly budgets for team and company outings
• Flexible paid time off
• Sick days
• 11 company holidays
• 12 weeks off for both birthing and non-birthing parents - fully paid

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed