Staff Product Designer

R1 RCM

1d•Onsite

About The Position

Phare Health is now part of R1 and its AI innovation engine, R37 Lab, bringing Phare’s frontier clinical reasoning technology together with one of the largest healthcare platforms in the U.S. At R37 and Phare, we are building the first AI-native Healthcare Revenue Operating System: a connected platform that reasons over full medical records, payer logic, and financial workflows to automate medical coding, billing, and follow-up. Backed by real customers, real data, and real distribution, we operate on a national scale. Our agentic AI systems already power production workflows across 95 of the top 100 U.S. health systems, processing hundreds of millions of patient encounters each year. This is startup-level ownership with enterprise-level impact. If you want to build AI that ships, scales, and measurably improves how healthcare works, this is the place to do it. We are hiring across several seniority levels ranging from Mid-level up to Staff. At a minimum, we would expect 5 years of product management experience with 2 years of healthcare experience. The Staff Product Designer designs intuitive, accessible, and scalable product experiences that consistently reflect the R1 brand within the Phare Flow application (part of the Phare Operating System). This role partners closely with Product & Engineering, Marketing, and directly with users to identify strengths and opportunities across our products, translating research and insights into design improvements that elevate usability, accessibility, consistency, and business impact across the product suite. As a valued member of a collaborative, motivated, and innovative team, the staff product designer works closely with various teams across platforms and business units in the end-to-end product process. This role will require leveraging design, facilitation, presentation, and interpersonal skills while actively contributing to high-level strategic decisions alongside executive partners.

Requirements

5 years of product management experience
2 years of healthcare experience

Responsibilities

Partner closely with Product Managers, Engineers, Process Engineers, and Product Design peers to create efficient workflows, intuitive interface solutions, and research-driven outcomes
Review existing products and develop a collaborative approach to make meaningful design changes.
Develop and evolve frameworks and principles that standardize user experience and interface design, enabling consistency and quality across teams and products
Advocate for and assert design concepts with confidence, promoting a clear and persuasive design perspective in company-wide discussions
Collaborate with Marketing to ensure product experiences reflect the R1 brand; where needed, define and recommend brand guidelines specific to user interfaces
Engage directly with users through observation and shadowing to identify accessibility, usability, and experience improvement opportunities
Articulate product design strategy in a way that builds alignment, inspires leadership, and drives informed decision-making
Facilitate and lead workshops that foster design thinking across cross-functional teams and create shared understanding
Spearhead large, complex initiatives that influence product strategy and deliver meaningful, high-impact experiences
Demonstrate strong business acumen to influence, negotiate, and communicate effectively at all organizational levels
Drive multi-quarter design roadmaps aligned to key company investments and strategic priorities
Mentor and share knowledge with peers, supporting growth in both technical craft and professional development