Staff Product Designer (Visual + Systems)

Garner Health•New York City, NY

3d•Hybrid

About The Position

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. We are seeking an exceptional Staff Product Designer (Visual + Systems) to join our Growth team. The Growth team focuses on driving adoption and engagement with Garner and oversees member acquisition, onboarding, and engagement as well as oversees our app architecture and design system. In this role, you’ll develop core experiences such as engaging onboarding flows, a notifications system, and strategize on how to best engage high value users. In addition, you’ll own the Design System at Garner and work across teams to facilitate its use and drive its continual evolution.

Requirements

8+ years of relevant experience shipping consumer-facing products, including mobile products on iOS and/or Android
Proven experience developing and managing design systems
A highly refined aesthetic sense and a preference for simple and clean experiences; you design products that not only meet user needs, but are delightful and engaging
Extremely high attention to detail - you sweat the details and hold your peers accountable to delivering a refined finished product
Excellent communication skills and ability to clearly communicate design rationale and concepts to stakeholders
A humble and user-focused approach to design. You are constantly challenging your own assumptions and crave feedback through research and metrics
The ability to deliver candid, constructive feedback to peers that helps them improve while building trust
A desire to be a part of our mission to improve the healthcare system
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Responsibilities

Own the UX of Garner’s overall app architecture and core systems that are used across teams such as the home screen, global navigation, notification system, permissions, and more
Own and evolve our design system that is used across areas to ensure a consistent and usable app experience
Collaborate across teams to ensure the adoption and use of our design system and standards and help evolve it when necessary
Lead UX for growth projects from initial definition and research through launch
Partner with product to shape strategy and scope for the area and within projects
Partner tightly with engineering to implement our design system and ensure overall quality of the app
Own design’s relationship with the commercial org including delivery of screenshots and concepts for sales and marketing
Develop a deep understanding of our member’s needs and motivations, practicing empathy at every step and creating products for users who are seeking seamless healthcare