Staff Platform Engineer (Pacific Time Zone)

Komodo Health

1d • Hybrid

About The Position

The Platform team at Komodo Health owns the core control plane, including KMC/PSS, identity and access, subscription lifecycle, and the SDKs and tools that power all Komodo products. They provide the foundations for internal teams and customers to onboard, manage access, and build on Komodo’s data, enabling over 150 client organizations and internal product teams to operate reliably, securely, and efficiently at scale. This Staff Engineer role is responsible for leading the technical direction across KMC/PSS and App Builder + Connector, ensuring the platform is reliable, secure, cost-efficient, and easy to build on. The role involves partnering closely with Product, FDE, and customer-facing teams to translate complex onboarding and platform requirements into robust, well-documented systems. This position is crucial for scaling self-service onboarding, expanding the platform's surface area, and making Komodo’s data and services more accessible to reduce the global burden of disease.

Requirements

• Expert-level backend engineering experience (Python + FastAPI preferred) building and operating APIs and microservices at scale, with strong debugging and technical troubleshooting skills.
• Proven track record designing and evolving core platform primitives (e.g., authentication/authorization, orgs/accounts, subscriptions, or similar control-plane systems) in a multi-tenant SaaS environment.
• Profound experience with AWS core services and the ability to architect secure, scalable, and cost-efficient solutions from high-level requirements.
• Familiarity with modern data platforms and workflow tools (e.g., Snowflake, Airflow, Spark) and an understanding of how to design for observability (metrics, logs, traces, events) across complex distributed systems.
• Ability to design solutions that thoughtfully balance non-functional concerns such as performance, cost, maintainability, reliability, and developer experience.
• Demonstrated ability to drive complex, cross-team projects to completion, mentor other engineers, and collaborate effectively with product managers, data scientists, and customer-facing teams.
• Comfort leveraging AI tools (e.g., Cursor, ChatGPT, Gemini) and interest in integrating LLM-based workflows into the SDLC to improve engineering velocity and quality.

Nice To Haves

• Experience with AWS preferred. AWS cloud infrastructure certification is a plus.
• Experience with data privacy concerns such as HIPAA or GDPR
• Working knowledge of data modeling and storage across relational (PostgreSQL), NoSQL (DynamoDB, Redis), and MPP databases (Snowflake, Redshift).
• Prior experience in platform or infrastructure teams supporting internal and external developers, including SDKs, CLIs, and self-service tooling.
• Experience working with cross-functional teams and with other customer-facing teams
• Passion for our mission and technology
• Ownership, accountability, and drive to finish work
• Deep knowledge in at least one area and ability to contribute quickly
• Willingness to share expertise and learn from others

Responsibilities

• Developed a deep understanding of the platform, internal/external customers, and how KMC, Connector, and App Builder fit into Komodo’s product ecosystem.
• Owned and delivered at least one major subscription service initiative (e.g., My Subscriptions enhancements, self-service SAML SSO, or new admin workflows), improving time-to-onboard and operator efficiency.
• Became the go-to technical owner of core platform contracts (APIs, data models, events, and RBAC patterns) for subscription services and related platform workflows, reducing integration friction and ambiguity for downstream product teams.
• Architected and deployed custom MCP (Model Context Protocol) tooling and autonomous agents, enabling seamless data interoperability between internal systems and AI models to automate complex platform engineering tasks.
• Contributed to the development of secure, reliable API endpoints and platform services, solving key development and deployment challenges to make platform infrastructure highly reliable, easy to maintain, and cost-effective.
• Defined and improved monitoring, alerting, and observability for platform services and actively participated in the on-call rotation to support production systems.
• Acted as the escalation point for complex, cross-system incidents touching KMC, Connector, and App Builder, combining fast triage with deeper investigation to protect customer experience and platform reliability.
• Collaborated effectively with cross-functional teams (solution architects, forward-deployed engineers, customer success, and product) to support new feature rollouts and integrate authentication services with various APIs and external systems.
• Implemented measures to enhance developer experience, such as well-documented code, clear API documentation, efficient debugging tools, and the adoption of AI-powered development and operations workflows (e.g., Cursor, Claude, and Gemini) that measurably improved developer productivity and reduced MTTR for the Platform team.

Benefits

• Comprehensive health, dental, and vision insurance
• Flexible time off and holidays
• 401(k) with company match
• Disability insurance
• Life insurance
• Leaves of absence in accordance with applicable state and local laws and regulations and company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed