Staff Pharmacist Full Time

CVS Health•Cleveland Heights, OH

About The Position

The Staff Pharmacist helps CVS Health deliver safe, compassionate, and accessible care in a retail pharmacy. The role supports the Pharmacy Manager in leading the pharmacy team and managing pharmacy operations, and serves as the Pharmacy Manager’s proxy during bench shifts without overlap. When the Staff Pharmacist is the only or primary pharmacist on duty, they assume the Pharmacy Manager’s day-to-day duties. The Staff Pharmacist ensures safe and accurate prescription fulfillment, counsels patients, provides immunizations, supports clinical care services where permitted, and works to resolve insurance or medication issues. The role also supports pharmacy performance, inventory management, regulatory compliance, patient privacy, and a safe and inclusive workplace. Scheduling flexibility is required to meet business needs, including regular attendance at night and on weekends.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Must not be on the DEA Excluded Parties list.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Ability to provide friendly customer service, understand patient reactions, and respond appropriately.
Verbal and written communication skills, including active listening.
Mathematical reasoning skills for prescription calculations, such as quantity and days’ supply.
Ability to identify challenging interactions and choose an appropriate course of action.
Ability to meet the role’s physical demands, including remaining upright for extended periods, lifting and moving items, reaching, repetitive finger movements, stooping, and close visual work.
Ability to lift or exert up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

One to two years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at other locations across the market as business needs require.

Responsibilities

Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Take direction from the Pharmacy Manager and oversee the pharmacy as their proxy during bench shifts without overlap.
Coach and follow up with pharmacy team members to strengthen pharmacy performance, and provide feedback about team performance to the Pharmacy Manager.
Assume the Pharmacy Manager’s day-to-day duties when serving as the only or primary pharmacist on duty.
Support safe, accurate prescription fulfillment by following and directing the team to follow pharmacy workflow procedures and safety guardrails.
Promote positive patient experiences by showing empathy and genuine care, collaborating with patients’ healthcare teams, and proactively resolving insurance or medication issues.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory according to best practices, including protecting cold chain products.
Partner with the Pharmacy Manager to ensure compliance with state Board of Pharmacy regulations, escalating concerns when needed.
Remain flexible to scheduling and business needs, contribute to a safe and inclusive team dynamic, and write the pharmacy schedule if directed.
Maintain clinical and technical skills through required training, continuing medical education, and other learning opportunities.
Support access to care and patient outcomes through pharmacist-delivered clinical care, including testing and prescribing services where permissible.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including requirements for controlled substances, recordkeeping, privacy, and workplace safety.
Maintain regular and predictable attendance, including nights and weekends.
Complete required training within the designated timeframe.