Staff Pharmacist - Full Time

CVS Health•Norfolk, VA

12d

About The Position

CVS Health Staff Pharmacists help manage and improve patient health through safe and appropriate dispensing, counseling, immunizing, and pharmacist-delivered clinical care where permissible. They support the Pharmacy Manager in leading and directing the pharmacy team and in managing, overseeing, and operating all aspects of the pharmacy. During bench shifts without overlap, the Staff Pharmacist oversees the pharmacy as the Pharmacy Manager’s proxy and assumes the manager’s day-to-day duties when serving as the only or primary pharmacist on duty. The role includes supporting prescription fulfillment, positive patient experiences, inventory management, regulatory compliance, and a safe, inclusive, and engaging team environment. Staff Pharmacists maintain clinical and technical skills as the industry evolves and comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures. This is a full-time position with 40 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The typical pay range is $60.00–$76.00 per hour. The position is eligible for a CVS Health bonus, commission, or short-term incentive program, in addition to a comprehensive benefits package for eligible colleagues.

Requirements

Active Pharmacist License in the state where the Store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to ensure patient safety.
Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
Verbal and written communication skills to interact with patients and colleagues, including active listening and asking questions as appropriate.
Ability to use math to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and repetitively use fingers; position machines precisely; and perform work requiring close visual acuity.
Occasionally lift up to 20 lbs. or exert up to 20 lbs. of force; frequently lift up to 10 lbs. or exert up to 10 lbs. of force; and consistently move objects using negligible force.
Ability to accurately convey detailed spoken instructions and receive detailed information through oral communication.
Regular and predictable attendance, including nights and weekends.

Nice To Haves

1–2 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in other locations across the market as business needs require.

Responsibilities

Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Take direction from the Pharmacy Manager and oversee the pharmacy as their proxy during bench shifts without overlap; coach team members, follow up consistently, strengthen pharmacy performance measures, and provide feedback to the Pharmacy Manager as needed.
Assume the Pharmacy Manager’s day-to-day duties when serving as the only or primary pharmacist on duty.
Support safe and accurate prescription fulfillment by following and directing the pharmacy team to follow workflow procedures and safety guardrails at every workstation.
Promote positive patient experiences through empathy and genuine care; coach the team to provide compassionate care, collaborate with patients’ healthcare teams, and proactively resolve insurance or medication issues.
Proactively offer and deliver immunizations, and engage and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory effectively by following and coaching inventory best practices, with special attention to protecting cold chain products.
Partner with the Pharmacy Manager to ensure compliance with applicable state Board of Pharmacy regulations and escalate concerns to the Pharmacy Manager and/or Rx DL for timely resolution.
Remain flexible to scheduling and business needs, contribute to a safe, inclusive, and engaging team dynamic, and write the pharmacy schedule if directed by the Pharmacy Manager.
Maintain relevant clinical and technical skills, complete company-required training and CMEs, and seek opportunities to expand knowledge in support of patients.
Support access to care and patient outcomes through pharmacist-delivered clinical care, such as testing and prescribing services, where permissible; empower the pharmacy team to provide holistic care.
Comply with applicable federal and state laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, patient privacy and security, and workplace safety and inclusion.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.