Staff Pharmacist Full Time

CVS Health•Hickory, NC

About The Position

CVS Health Staff Pharmacists help deliver safe, compassionate care and support the management, oversight, and operation of all aspects of a retail pharmacy. The Staff Pharmacist supports the Pharmacy Manager in leading the pharmacy team and acts as the Pharmacy Manager’s proxy during bench shifts without overlap. When the Staff Pharmacist is the only or primary pharmacist on duty, they assume the Pharmacy Manager’s day-to-day duties. The role includes safe and accurate prescription dispensing, patient counseling, immunizations, and pharmacist-delivered clinical services where permitted. The Staff Pharmacist helps resolve patient insurance or medication issues, supports pharmacy performance and inventory practices, promotes cold-chain protection, and works to ensure compliance with applicable laws, regulations, professional standards, and CVS Health policies. The position requires regular and predictable attendance, including nights and weekends, and flexibility to meet scheduling and business needs.

Requirements

  • Active pharmacist license in the state where the store is located.
  • Active National Provider Identifier (NPI).
  • Must not be on the DEA Excluded Parties list.
  • Ability to concentrate over time and shift quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Friendly, helpful customer-service approach and ability to understand and respond appropriately to patients’ reactions.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening.
  • Mathematical reasoning skills for prescription calculations, such as quantity to dispense and days’ supply.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to perform the described physical activities, including remaining upright for extended periods, lifting, reaching, repetitive finger movements, stooping, and close visual work.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Ability to communicate spoken information accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–2 years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in other locations across the market as business needs require.

Responsibilities

  • Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
  • Take direction from the Pharmacy Manager and oversee the pharmacy as their proxy during bench shifts without overlap.
  • Support pharmacy performance measures through coaching and follow-up with pharmacy team members, and provide performance feedback to the Pharmacy Manager as needed.
  • Assume the Pharmacy Manager’s day-to-day duties when serving as the only or primary pharmacist on duty.
  • Follow and direct the pharmacy team to follow workflow procedures and safety guardrails to support safe, accurate prescription fulfillment.
  • Provide compassionate patient care, collaborate with patients’ healthcare teams, proactively resolve insurance or medication issues, and coach the team to do the same.
  • Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
  • Follow and coach inventory best practices, with particular attention to protecting cold-chain products.
  • Partner with the Pharmacy Manager to maintain compliance with state Board of Pharmacy regulations and escalate issues or concerns as needed.
  • Remain flexible to meet scheduling and business needs, support a safe and inclusive team dynamic, and write the pharmacy schedule if directed.
  • Maintain relevant clinical and technical skills, complete required training and continuing medical education, and seek opportunities to expand knowledge.
  • Support access to care and patient outcomes through pharmacist-delivered clinical care, including testing and prescribing services where permissible.
  • Comply with applicable federal and state laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures.
  • Follow requirements for patient safety, controlled-substance dispensing and recordkeeping, patient privacy and security, and maintaining a safe and inclusive workplace.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program
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