Staff Pharmacist Manager

Blink Health•Chesterfield, MO

15d

About The Position

Blink Health is a healthcare technology company focused on making prescriptions accessible and affordable. Its products, BlinkRx and Quick Save, aim to remove barriers in the prescription supply chain and improve patient access and health outcomes. BlinkRx offers a digital concierge service for patients prescribed branded medications, including transparent low prices, free home delivery, and patient support. The Staff Pharmacist Manager focuses on business operations and people management rather than day-to-day patient care. The role manages a team of pharmacists and/or leads and is accountable for clinical safety and quality in a highly regulated environment. It is suited to a metrics-driven people leader who can thrive in a fast-paced setting.

Requirements

Graduated from an accredited College of Pharmacy.
Active, unrestricted home-state pharmacist license in good standing with the Board of Pharmacy.
Obtain an Idaho pharmacist license before starting and any additional licensure as needed.
At least 6 years of relevant experience, including at least 3 years directly managing the work and performance of others.
Demonstrated experience leading a team of 10 or more, which may include managing leads.
Ability to audit others’ work processes and deliverables, with sufficient pharmacy-practice depth to evaluate quality and compliance.
Strong leadership and coaching skills, including the ability to motivate teams, foster accountability, and develop talent over the long term.
Expertise using data and technology to optimize processes and drive continuous improvement, including analyzing performance and productivity trends.
Excellent communication skills and ability to partner effectively with patients, peers, product teams, and senior leaders.
Strong technical aptitude and ability to learn complex new software.
Sound judgment, critical thinking, and attention to detail when managing complex, dynamic operations and competing priorities.

Nice To Haves

Licensure as a pharmacist in states other than the home state is preferred.

Responsibilities

Manage day-to-day performance of a pharmacy operations team, including pharmacists and/or leads.
Provide regular performance feedback and career-development guidance, and coach and sponsor direct reports.
Lead hiring and onboarding, ensuring candidates meet qualifications and align with company culture and operational standards.
Address underperformance through coaching, improvement plans, or termination processes when necessary.
Develop and calibrate leads so they can independently run front-line operations.
Translate pharmacy objectives into short-term operational plans, distribute team capacity and capability, communicate metric targets, and escalate resource gaps.
Create and execute plans to improve operational health, maintain performance against metrics and SLAs, and prioritize operational-excellence investments.
Analyze productivity trends to optimize workflows and plan staffing and assignments.
Evaluate team results and metrics, providing clear feedback and rationale to help the team adjust.
Identify and resolve blockers and bottlenecks through effective solutions or workarounds.
Coordinate resourcing and plans with peer managers in support of shared and higher-level goals.
Work with senior leaders to adjust targets when appropriate.
Be accountable for clinical safety and quality of prescriptions managed and fulfilled by Blink, including related counseling, advice, and support.
Perform audits and accuracy verifications and participate in regulatory reviews to uphold professional, ethical, and legal pharmacy-practice standards.
Ensure work complies with corporate policies and State and Federal laws; proactively identify and address compliance risks or errors.
Ensure patient confidentiality and proper destruction of documentation containing patient information.
Resolve complex clinical or operational issues spanning multiple pharmacy products and programs.
Own and resolve escalated patient concerns to support excellent service and patient satisfaction.
Apply an understanding of pharmacy and company objectives to identify and prioritize impactful work.
Bring front-line feedback and data to product and design teams, including RxOS, to improve product user experience and workflows.
Foster open communication across teams; clearly communicate updates, changes, and best practices to team members and stakeholders.
Model professionalism, accountability, and excellence, and promote a positive, engaging environment that values teamwork and employee satisfaction.