Staff Pharmacist Manager

Blink Health • Austin, MO

14d • Onsite

About The Position

Blink Health is a healthcare technology company that builds products intended to make prescriptions more accessible and affordable. Its BlinkRx and Quick Save products address barriers in the prescription supply chain. BlinkRx provides a digital concierge service for patients prescribed branded medications, including transparent low prices, free home delivery, and support through a centralized platform.

The Staff Pharmacist Manager steps away from day-to-day patient care to focus on business operations and people management. The role manages a team of pharmacists and/or leads and is accountable for clinical safety and quality in a regulated environment. It is an onsite, full-time role based at one of the listed locations in Chesterfield, Missouri; Robinson Township, Pennsylvania; Pflugerville, Texas; or Boise, Idaho.

Requirements

• Graduated from an accredited College of Pharmacy.
• Hold an active, unrestricted home-state pharmacist license in good standing with the Board of Pharmacy.
• Obtain an Idaho pharmacist license before starting and any additional licensure as needed.
• Have 6 or more years of relevant experience, including 3 or more years directly managing the work and performance of others.
• Demonstrated experience leading a team of 10 or more, which may include managing leads.
• Demonstrated ability to audit others’ work processes and deliverables, with sufficient pharmacy-practice expertise to evaluate quality and compliance.
• Strong leadership and coaching skills, including the ability to motivate teams, foster accountability, and develop talent over the long term.
• Expertise using data and technology to optimize processes and drive continuous improvement, including analyzing performance and productivity trends.
• Excellent communication skills and ability to partner effectively with patients, peers, product teams, and senior leaders.
• Strong technical aptitude and ability to learn complex new software.
• Sound judgment, critical thinking, and attention to detail when managing complex, dynamic operations and competing priorities.

Nice To Haves

• Licensure as a pharmacist in states in addition to the home state.

Responsibilities

• Manage the day-to-day performance of a pharmacy operations team, including pharmacists and/or leads.
• Provide performance feedback and career-development guidance, and coach and sponsor direct reports.
• Drive hiring and oversee onboarding to ensure candidates meet qualifications and align with company culture and operational standards.
• Address underperformance through coaching, improvement plans, or termination processes when necessary.
• Develop and calibrate leads so they can independently run front-line operations, where applicable.
• Translate pharmacy objectives into short-term operational plans, allocate team capacity, communicate metric targets, and escalate resource gaps.
• Create and execute plans to improve operational performance against key metrics and service-level agreements, prioritizing investments in operational excellence.
• Analyze productivity trends to optimize workflows and plan staffing and assignments.
• Evaluate team results and metrics, giving clear feedback and rationale to support improvement.
• Identify and resolve blockers and bottlenecks through effective solutions or workarounds.
• Coordinate resourcing and plans with peer managers, and work with senior leaders to adjust targets when appropriate.
• Ensure clinical safety and quality for prescriptions managed and fulfilled by Blink, including associated counseling, advice, and support.
• Perform audits and accuracy verifications, and participate in regulatory reviews.
• Ensure work complies with corporate policies and state and federal laws, and proactively identify and address compliance risks or process errors.
• Protect patient confidentiality and ensure proper destruction of documentation containing patient information.
• Resolve complex clinical or operational issues across pharmacy products and programs.
• Own and resolve escalated patient concerns, supporting service quality and patient satisfaction.
• Use knowledge of pharmacy and company objectives to identify and prioritize impactful work.
• Bring front-line feedback and data to product and design teams, including RxOS, to improve product experiences and workflows.
• Foster communication within and across teams; clearly communicate updates, changes, and best practices to team members and stakeholders.
• Model professionalism, accountability, and excellence, and promote a positive, engaging environment that values teamwork and employee satisfaction.

Benefits

• Medical, dental, and vision coverage options beginning on day one.
• 15 days (120 hours) of vacation per year, increasing to 21 days (168 hours) after the fourth anniversary.
• 56 hours of sick time per year, usable for the employee or a family member.
• Observed pharmacy holidays plus two floating holidays per year, available after 90 days.
• Paid parental leave: 12 weeks for birthing parents and 4 weeks for non-birthing parents, including adoption and foster placement.
• Company-paid short-term and long-term disability insurance.
• Traditional pre-tax or Roth after-tax 401(k) options.
• Employee Assistance Program covering counseling, life coaching, and legal and financial advice.
• Free snacks and drinks at pharmacy locations, plus regular office events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager