Staff Performance Coordinator (Seasonal Assignment)

Employbridge•Pooler, GA

2d•Onsite

About The Position

This is a seasonal assignment for a Bilingual Staff Performance Coordinator in Ellabell, GA. The role involves acting as the primary point of contact for vendors and client contacts regarding employee issues, educating the client on guidelines, and ensuring timely and appropriate resolution of all workforce issues. The coordinator will also deliver new hire orientations, collect onboarding documents, run reports to identify workforce challenges, and participate in client meetings related to safety and operations. Responsibilities include investigating safety incidents, coaching associates on attendance policies, conducting performance reviews, processing payroll, tracking attendance and wage compliance, and conducting onboarding, I-9s, and background checks. A significant part of the role involves walking the client facility, potentially 3 to 5 miles daily, and participating in daily order fill goal meetings.

Requirements

Hands-on experience in a logistics or manufacturing environment
Experience in a customer service role responsible for client communication
Data management experience
Familiarity with a heavy process-oriented environment
Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment
Able to understand client goals and how they measure success
Able to work independently and with a team
Practical experience and comfort with using Microsoft Office products
Fluent Spanish/English

Nice To Haves

HR experience is preferred

Responsibilities

Act as first point of contact for vendors and client contacts for all employee issues
Educate client on guidelines and set expectations for handling employee issues
Ensure all employee issues are handled appropriately and in a timely fashion
Coordinate resolution of workforce issues with vendors and client partners
Deliver client customized new hire orientations
Collect and review all required work-related onboarding documents for each employee prior to start
Run reports and use data to identify workforce challenges and escalate issues
Participate in client meetings about safety and operations
Document and investigate safety incidents and execute the safety observation program
Coach associates on attendance policies
Conduct ABC performance reviews
Assign and end associate assignments
Process payroll and track attendance, wage, and hour compliance
Walk candidates through a tour of the client facility (walking 3 to 5 miles daily)
Participate in whiteboard meetings to understand daily order fill goals
Conduct onboarding, I-9s, and background checks