Staff Performance Coordinator (Temporary Assignment)

Employbridge Career • Carlisle, PA

9d • Onsite

About The Position

This is a temporary assignment for a Bilingual Staff Performance Coordinator in Mechanicsburg, PA. The role involves acting as the first point of contact for vendors and client contacts regarding employee issues, educating the client on guidelines, and ensuring timely and appropriate handling of all employee matters. The coordinator will also be responsible for resolving workforce issues with vendors and client partners, delivering new hire orientations, collecting onboarding documents, running reports to identify workforce challenges, and participating in client meetings. Additionally, the role includes coaching associates on attendance policies, conducting performance reviews, processing payroll, tracking compliance, and conducting facility tours. The coordinator will also participate in daily goal-setting meetings and manage onboarding processes like I-9s and background checks.

Requirements

• Bilingual Spanish/English
• Hands-on experience in a logistics or manufacturing environment
• Experience in a customer service role responsible for client communication
• Data management experience
• Familiarity with a heavy process-oriented environment
• Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure environment
• Able to understand client goals and how they measure success
• Able to work independently and with a team
• Practical experience and comfort with using Microsoft Office products

Nice To Haves

• HR experience is preferred

Responsibilities

• Act as first point of contact for vendors and client contacts for all employee issues
• Educates client on guidelines and sets expectations for the handling of any employee issues
• Ensures all employee issues are handled appropriately and in a timely fashion
• Coordinates resolution of the all workforce issues with vendors and client partners and understands risk areas for all parties
• Delivers client customized new hire orientations
• Collects and reviews all required work related onboarding documents for each employee prior to start
• Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource (using CRM, Power BI, time/attendance software)
• Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program
• Coaches associates on attendance policies, conducts ABC performance reviews, and assigns and ends associate assignments
• Processes payroll and tracks attendance, wage, and hour compliance
• Walks candidates through tour of client facility (walking 3 to 5 miles daily)
• Participates in whiteboard meetings to understand daily order fill goals
• Conducts onboarding, I-9s, and background checks

Benefits

• Competitive base salary plus monthly bonus potential
• Additional benefits package for full time colleagues that includes: Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, and incentive programs.
• Variety of career paths and encouragement for promotion from within.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed