Staff Nurse - Developmental and Behavioral Medicine Clinic

Children's Mercy KC • Kansas City, MO

10d • Onsite

About The Position

The Developmental and Behavioral Health team at Children’s Mercy helps children and teens with developmental, psychiatric, or psychological needs providing mental, emotional, and behavioral health services that lead to healthier children and stronger families. The ideal candidate will be experienced in phone triage nursing and have superior communication skills. Keyboarding and computer skills are a must to dictate information from calls to the medical record. Registered nurses provide mental and developmental illness management and health promotion for patients and families who require care via phone. An ability to remain calm during stressful conversations is required. Registered nurses utilize nursing processes and knowledge of scientific principles to provide safe, high quality, comprehensive, and age appropriate nursing care for patients. Registered staff nurses provide patient and family education and advocate for their needs. This position will be a phone position, with very limited clinical care required. Knowledge of prior authorization and handling general provider and parent requests which are received via telephone or message center contact desired.

Previous experience with triage:
Critical thinking skills
Ability to determine the issue or situation within the first few sentences of a conversation
Superior verbal communication skills are essential
Strong assessment skills
Crisis intervention skills
Teaching ability through telephone conversation, as patients may require instruction for self-care and/or symptom management
At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Requirements

• Experienced in phone triage nursing
• Superior communication skills
• Keyboarding and computer skills
• Ability to remain calm during stressful conversations
• Utilize nursing processes and knowledge of scientific principles to provide safe, high quality, comprehensive, and age appropriate nursing care for patients
• Provide patient and family education and advocate for their needs
• Knowledge of prior authorization and handling general provider and parent requests which are received via telephone or message center contact desired
• Previous experience with triage
• Critical thinking skills
• Ability to determine the issue or situation within the first few sentences of a conversation
• Superior verbal communication skills are essential
• Strong assessment skills
• Crisis intervention skills
• Teaching ability through telephone conversation
• Associate's Degree ADN Required
• Licensed RN - Kansas, Registered Nurse Multistate License Kansas
• Licensed RN - MO, Registered Nurse Multistate License Missouri
• RN Compact license for all states besides KS and MO
• Employee must obtain a KS or MO Multistate License within 90 days of hire
• Refer to Nursing and Advanced Practice Provider Licensure and Certification policy for required Life Support Certifications Required Upon Hire

Nice To Haves

• Specialty Certification relevant to unit's patient population (determined by Nurse Manager/Director) Preferred Upon Hire

Responsibilities

• Utilizes the nursing process to develop and implement a safe, high quality, comprehensive, and age-appropriate plan of care for the patient and family that promotes optimal patient outcomes.
• Meets the educational needs of the patient and family and advocates for their needs.
• Maintains an environment that is safe, comfortable, efficient, and family-centered.
• Utilizes current research and evidence for practice to expand personal professional knowledge, enhance role performance, and improve nursing care quality.

Benefits

• The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree