Staff Network Engineer

GCI Communication Corp•Anchorage, AK

15h•Hybrid

About The Position

GCI's Staff Network Engineer will apply engineering principles to multiple sub-groups within the Technology Solutions internal departments; responsible for architectural design, development, implementation, and support within the company and/or between business departments that follow telecommunication industry standards using engineering principles. This is a significantly advanced level Engineer, serves as a technical consultant the company and business unit’s management in area of expertise. Performs highly complex or unique special work assignments and requires ability to coordinate complex technical issues. Capable of performing the role of Lead Project Engineer for major and complex company initiatives, crossing department boundaries or for projects involving multiple disciplines and requires advanced technical leadership. This role is part of CTO focused on technology related to systems engineering.

Requirements

High School diploma or equivalent.
Bachelor’s degree in Computer Technologies, Electrical Engineering, or relevant field.
Minimum of twelve (12) years’ experience in progressive engineering in information technology, design and implementation using engineering principles, complex project management within telecommunications including technology insertion, or related background.
MS Office knowledge (e.g., Outlook, Teams, Word, Excel).
Knowledge of standard network engineering concepts.
Ability to create and edit network diagrams.
Understanding of Data Center Server Hardware
Understanding of Data Center Power Systems
Familiar with Data Center Racks / Hardware
Network Management (NMS)
Network monitoring (Grafana, Statseeker, Cacti, ZenOSS, etcetera)
NetApp
Cisco, UCS, Adtran, AudioCodes
Power BI
BIND
Linux/ Unix (Solaris, Centos, RedHat, Ubuntu)
Kibana
vSphere, vCloud, vCenter
Windows Server
VMWare, Xen, KVM, QEMU
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.

Nice To Haves

Masters and PhD degrees in Engineering.
Broad experience within the telecommunications industry.
Other telecom industry or job specific certifications.
Python/ JAVA/ Perl/ bash shell scripting
Red Hat Cert System Admin
VMware Cert Professional
Advance VMware Cert Professional
CompTIA Linux+

Responsibilities

Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support.
Able to understand GCI standard engineering concepts of availability, efficiency, redundancy, scalability, and security.
Able to Identify opportunities for continuous improvement of the current network and/or systems facilities.
Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling updates, and collaborating with architects on optimization.
Maintains professional skillset by participating in educational opportunities, technical organizations, reading professional publications, and personal use of technology.
Provides detailed reports on network operational status, and milestones related to project completion.
Capable of remote site support for off-site personnel and customers.
Coordinates with project management and engineering teams on a regular basis.
Supports and manages escalation events.
Develops and updates documentation and support materials.
Mentors’ junior engineers and technicians.
Determines growth and technology direction of network operating systems to improve performance of and enhance business line services and corporate goals.
Develop performance measurement subsystems for reporting network systems performance and advanced monitoring and review of Key Performance Indicators (KPI).
Develop and maintain detailed 1-2-year capital and 5 year forward looking plans consistent with the 5-year technology roadmap.
Leads/participates in the development of inter and intra team processes for system performance.
Serve as KPI subject matter, monitoring statistical network performance data.
Function as an integral resource to lead the integration of the company’s customers and employees alike.
Work with operational teams to troubleshoot problems.
Responsible for leading and providing guidance to a team in technical discussions with vendors for resolution issues.
Provides technical expertise and strategic insight in the planning, development, and implementation of engineering solutions.
This role bridges the gap between technology planning, project execution, and system optimization, ensuring that the organization's infrastructure aligns with its long-term goals and innovation strategies.
Collaborates with cross-functional teams, including software developers, systems engineers, and product managers, to design, evaluate, and implement complex technological solutions.
Focuses on the technical and strategic planning of engineering initiatives, helping define and deliver projects that enhance the company's technology infrastructure, improve operational efficiency, and drive business growth.