Staff Network Engineer, Operations

Crusoe•San Francisco, CA

2d•$195,000 - $235,000•Onsite

About The Position

Crusoe Cloud is seeking a Staff Network Operations Engineer to help own production reliability across our global network infrastructure, including edge, backbone, data center fabric, and GPU cluster interconnects. This is a hands-on production ownership role focused on incident response, root cause analysis, and operational excellence initiatives that keep our hyperscale AI infrastructure running at scale. Your work will directly affect the availability of AI workloads running across thousands of GPUs worldwide. The ideal candidate is a seasoned network engineer with deep operational experience in large-scale environments who thrives in high-pressure situations and takes pride in keeping systems healthy. You'll contribute to defining SLIs and SLOs, improving observability tooling, building automation to reduce toil, and mentoring peers — all while serving as a key escalation point during high-severity network events.

Requirements

8+ years of production network engineering experience with a focus on operations, incident response, and reliability in large-scale or internet-scale environments.
Hands-on experience with observability and monitoring tools including streaming telemetry, SNMP, NetFlow/sFlow, Grafana, Prometheus, and ThousandEyes.
Experience operating RDMA/RoCE lossless fabrics for GPU or HPC workloads, including familiarity with PFC, ECN, and DCQCN tuning.
Expert hands-on knowledge of BGP, EVPN-VXLAN, IS-IS, OSPF, MPLS, QoS, and TCP/IP in production data center environments.
Proficiency with Arista (EOS) and Juniper (Junos) platforms in leaf-spine CLOS architectures across multi-vendor environments.
Python proficiency for writing auto-remediation scripts, diagnostic tooling, and operational automation.
Comfort operating large device fleets across multi-region environments with on-call responsibility, including experience as an escalation point during critical events.
Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.

Nice To Haves

Experience with NVIDIA/Mellanox networking platforms in GPU cluster environments.
Familiarity with Kentik or Arbor for traffic analysis and DDoS visibility.
Experience defining or contributing to SLIs and SLOs in partnership with SRE or product teams.
Exposure to operating 10K+ device fleets across hyperscale or cloud environments.
Background contributing to post-incident learning programs or operational excellence initiatives org-wide.

Responsibilities

Help own uptime across Crusoe's global edge, backbone, data center, and GPU cluster network, directly supporting AI workloads at scale.
Lead and contribute to end-to-end response for high-severity network events, including mitigation, stakeholder communication, and postmortem documentation.
Drive RCAs for production incidents, identify systemic issues, and author remediation plans tracked through to closure.
Contribute to and improve Crusoe's network monitoring stack using streaming telemetry, SNMP, NetFlow, and tools such as Kentik, Grafana, Prometheus, and ThousandEyes.
Author and maintain runbooks, escalation playbooks, and SOPs used across the operations team.
Write Python-based tooling to reduce toil, automate common remediation workflows, and accelerate mean time to resolution.
Partner with Architecture and SRE teams to define and track network reliability metrics and service level objectives backed by real-time dashboards.
Provide technical guidance to Senior engineers and contribute to a culture of operational excellence and continuous learning.