Staff Manufacturing Engineer – ADx Repair Center
About The Position
Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Waters Advanced Diagnostics Technical Service Organization helps research and clinical customers efficiently and reliably reach their goals through installation services, repair, maintenance, and ongoing support. Waters Technical Service partners with customers to maximize uptime, solve issues, and expeditiously ensure our customer's instruments are working in top condition, whether over the phone, online, or on-site. Waters Service teams handle support and service issues across the product life cycle. Customer experience is our first priority.
Requirements
- Bachelor’s degree in Manufacturing Engineering, Industrial Engineering, or related field
- Minimum 8 years experience in a regulated manufacturing environment
- Experience supporting repair programs or service manufacturing operations
Nice To Haves
- Master’s degree in Manufacturing, Industrial Engineering, or related field
- Experience in GMP and FDA‑regulated environments
- Lean / Kaizen or continuous improvement experience
- Manufacturing change control and validation experience
- Demonstrated cross‑functional collaboration and communication skills
Responsibilities
- Lead repair program projects to deliver targeted part‑line cost savings
- Define project scope, milestones, risks, and timelines
- Track execution to schedule and escalate risks as needed
- Drive cross‑functional stakeholder accountability
- Serve as technical SME across ADx devices and repaired spare parts
- Resolve complex manufacturing and repair issues
- Support adoption of standardized repair best practices
- Collaborate cross‑functionally with Engineering, Quality, Operations, and Service
- Own Change Controls and execute process
- Author, review, and support Engineering Change Orders (ECOs)
- Create, maintain, and improve repair process documentation
- Support tooling, fixtures, and equipment readiness and maintenance
- Apply Lean and Kaizen methods to improve flow, layout, capacity, and efficiency
- Author deviations and associated documentation
- Create protocols and execute validation activities
- Review and disposition Quality Notifications (QNs)
- Lead Dead‑On‑Arrival (DOA) investigations and root cause analysis
- Support CAPA activities
- Oversee first article inspection of vendor‑supplied repairs
- Provide technical support to Global System Support Specialists
- Support knowledge transfer across the Service organization, including other repair locations
Benefits
- Comprehensive Total Rewards program
- Reward and recognition opportunities that promote a performance-based culture
- Competitive package of compensation and benefits programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
